Know Your Customer (KYC)
Flash Sale | 11-in-1 Bundle| 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
Apex Learning
Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now
Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack.
The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers.
Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you’ll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition.
Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.
What other courses are included with this Know Your Customer (KYC)?
- Course 01: Know Your Customer (KYC)
- Course 02: Sales: Psychology of Customers
- Course 03: Customer Relationship Management
- Course 04: Phone-Based Customer Service
- Course 05: Retail Management – Level 5
- Course 06: GCSE English
- Course 07: Public Speaking and Presentation Skill Course
- Course 08: The Formula to Talk with Strangers
- Course 09: Level 2 Microsoft Office Essentials
- Course 10: Time Management
- Course 11: Stress Management Training
So, enrol now to advance your career!
Benefits you’ll get choosing Apex Learning for this Know Your Customer (KYC):
- One payment, but lifetime access to 11 CPD courses
- Certificate, student ID for the title course included in a one-time fee
- Full tutor support available from Monday to Friday
- Free up your time — don’t waste time and money travelling for classes
- Accessible, informative modules taught by expert instructors
- Learn at your ease — anytime, from anywhere
- Study the course from your computer, tablet or mobile device
- CPD accredited course — improve the chance of gaining professional skills
- Gain valuable and in-demand skills without leaving your home.
How will I get my Certificate?
After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
- PDF Certificate: Free (Previously it was £10 * 11 = £110)
- Hard Copy Certificate: Free (For The Title Course)
If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10!
P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.
CPD
Course media
Description
Curriculum of Know Your Customer (KYC) Bundle
Course 01: Know Your Customer (KYC)
- Module 01: Introduction to KYC
- Module 02: Customer Due Diligence
- Module 03: AML (Anti-Money Laundering)
- Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom
- Module 05: Regulations to be Complied by Industries
- Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
Course 02: Sales: Psychology of Customers
- Introduction
- Introducing A.S.K - concentrating on 'A' for ATTRACT.
- Section 3 The 'S' of A.S.K. - SERVING
- Section 4 The K of A.S.K
- Section 5 ...And lastly...
Course 03: Customer Relationship Management
- Module 01: Introduction to Customer Relationship Management (CRM)
- Module 02: CRM Fundamentals
- Module 03: CRM Strategies CRM Strategies
- Module 04: Data Analysis in CRM
- Module 05: CRM Databases
- Module 06: Deepening Customer Relationship
- Module 07: Handling Customer Complaints
- Module 08: Future of CRM
Course 04: Phone-Based Customer Service
- Module 1: Introduction to Customer Service
- Module 2: What’s Different about Good Customer Service?
- Module 3: Customer Relationship Management
- Module 4: Customer Service Communication Strategies
- Module 5: Aspects of Phone Etiquette
- Module 6: Building Rapport Over the Phone
- Module 7: Inbound and Outbound Calls
- Module 8: Active Listening and Managing Tough Callers
- Module 9: Managing Interoffice Calls and Voicemail
- Module 10: Problem Solving over the Phone
- Module 11: Intra Organisation Dealings
- Module 12: Measuring Customer Service
Course 05: Retail Customer Service Training
- Module 01: Who We Are and What We Do
- Module 02: The Sales Process and Dealing with Customers at the Checkout
- Module 03: Importance of Consumer Behaviour
- Module 04: Taking Trends and Targeting Customers Effectively
- Module 05: The Importance of Communicating with Customers
- Module 06: Identifying and Addressing Customer Needs
- Module 07: Generating Return Business
- Module 08: In-Person Customer Service
- Module 09: Giving Customer Service over the Phone
- Module 10: Providing Electronic Customer Service
- Module 11: Recovering Difficult Customers
- Module 12: Understanding When to Escalate
Course 06: GCSE English
- Module 01: Introduction to GCSE English
- Module 02: Edexcel English Section A Part 01
- Module 03: Edexcel English Section A Part 02
- Module 04: Edexcel English Section B
- Module 05: Edexcel English Section C
and many more...
Course 07: Public Speaking and Presentation Skill Course
- Introduction
- QUICK UNLEARNING Before Starting this "SKILL"
- IS THIS HAPPENED WITH YOU????
- Impressive Methods of Hooking Audience, even before your Speech or Presentation
- 6 Highly Impressive Methods of Starting any Speech or Presentation!!
- Body Language: 6 Methods for Impressive Body Language for Speech or Presentation
- Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety
- Effective Methods of Ending Any Speech or Presentation
- Bonus
Course 08: The Formula to Talk with Strangers
- Section 01: Course Overview
- Section 02: The Formula
- Section 03: Summary
- Section 04: End
Course 09: Level 2 Microsoft Office Essentials
***Excel 2016***
- Getting Started with Microsoft Office Excel 2016
- Performing Calculations
- Modifying a Worksheet
- Formatting a Worksheet
- Printing Workbooks
- Managing Workbooks
***Word 2016***
- Getting Started with Word
- Formatting Text and Paragraphs
- Working More Efficiently
- Managing Lists
- Adding Tables
- Inserting Graphic Objects
- Controlling Page Appearance
- Preparing to Publish a Document
- Workbooks - Microsoft Word 2016 (Beginner)
***PowerPoint 2016***
- PowerPoint Interface
- Presentation Basics
- Formatting
- Inserting Options
- Working with Objects
- Table
- Charts
- Review and Presentatin
***Access 2016***
- Introduction to Access
- Modify Data
- Working with Queries
- Access Forms
- Working with Reports
Course 10: Time Management
- Identifying Goals
- Effective Energy Distribution
- Working with Your Personal Style
- Building Your Toolbox
- Establishing Your Action Plan
Course 11: Stress Management Training
- Beginning Concepts
- Specific Stress Management Techniques
- MORE Stress Reduction Strategies
- Still MORE Stress Reduction Techniques – Part 1
- Still MORE Stress Reduction Techniques – Part 2
- Still MORE Stress Reduction Techniques – Part 3
- BONUS Video & Wrap Up!
- Special LIVE Bonus Video!
Who is this course for?
Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.
Requirements
Our Know Your Customer (KYC) is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
