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Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM)
Academy for Health & Fitness

Flash Sale | 30-in-1 Bundle | Complete Career Guide 2025 | 300 CPD Points | Gifts: Hardcopy + PDF Certificate + SID

Summary

Price
£209 inc VAT
Or £69.67/mo. for 3 months...
Study method
Online
Course format
Video
Duration
143 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Digital certificate - Free
  • CPD Accredited Hard copy certificate - Free
  • Know Your Customer (KYC) - Free
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students

Overview

Flash Sale! Don't Let Year-End Deals Slip Away – Enrol Now!

►►► Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM)Admission Gifts ◄◄◄

★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter ★★

In today’s rapidly changing business environment, ensuring compliance with Know Your Customer (KYC) regulations is more critical than ever. In the UK alone, financial institutions spend over £5 billion annually on KYC compliance to prevent fraud and protect customer data. Our Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) bundle is designed to equip you with the knowledge and skills needed to navigate these crucial areas. Whether you’re working in financial services, retail, or customer-facing roles, this course will provide you with a comprehensive understanding of how KYC helps safeguard businesses while improving customer service.

With KYC regulations becoming increasingly stringent across industries, it’s essential to master customer verification, risk assessment, and fraud prevention. This course also focuses on enhancing your skills in customer service and CRM—two key factors in building long-term customer relationships. Did you know that 84% of UK businesses are prioritizing customer experience to drive loyalty? By understanding KYC and CRM principles, you’ll help your company stay compliant while delivering exceptional service that keeps customers coming back.

Whether you’re managing customer data, handling complaints, or overseeing KYC processes, this bundle prepares you to lead in roles that demand a combination of compliance and customer relationship expertise. With a growing demand for KYC professionals in the UK, this is the perfect time to gain the skills that will set you apart in the job market.

Courses Are Included In This Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) Bundle:

  • ➽ Course 01: Know Your Customer (KYC)
  • ➽ Course 02: Level 3 Diploma in Customer Service
  • ➽ Course 03: Customer Relationship Management
  • ➽ Course 04: Customer Analytics Training
  • ➽ Course 05: Customer Complaint Handler
  • ➽ Course 06: Customer Service Fraud Officer
  • ➽ Course 07: Call Centre Training
  • ➽ Course 08: Airport Management and Customer Service
  • ➽ Course 09: Patient Customer Service Training
  • ➽ Course 10: Consumer Rights Awareness
  • ➽ Course 11: Contract Law & Consumer Protection
  • ➽ Course 12: Fast-Moving Consumer Goods
  • ➽ Course 13: Dealing With Difficult People Training Course
  • ➽ Course 14: Business Compliance Officer
  • ➽ Course 15: Internal Compliance Auditor
  • ➽ Course 16: Professional Receptionist Diploma
  • ➽ Course 17: Professional Telephone Receptionist Course
  • ➽ Course 18: Admin, Secretarial & PA
  • ➽ Course 19: The Secrets of Body Language
  • ➽ Course 20: Diploma in Creative Problem Solving
  • ➽ Course 21: Conflict Resolution Training
  • ➽ Course 22: Negotiation Skills Certificate
  • ➽ Course 23: Cross-Cultural Awareness Training
  • ➽ Course 24: Media and Public Relations Diploma
  • ➽ Course 25: Effective Communication Skills Course
  • ➽ Course 26: Leadership & Management
  • ➽ Course 27: Level 3: Public Speaking Diploma Course
  • ➽ Course 28: Effective Email Writing
  • ➽ Course 29: Level 3 Diploma in Time Management
  • ➽ Course 30: Assertiveness and Self Confidence Development

Why Choose Us?

  • Get a Free CPD Accredited Certificate upon completion of this course
  • Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery)
  • This course is affordable and simple to understand
  • This course is entirely online, interactive lesson with voiceover audio
  • Get Lifetime access to the course materials
  • This course comes with 24/7 tutor support

Certificates

CPD Accredited Digital certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard copy certificate

Hard copy certificate - Included

Upon completing the course, you'll receive a CPD-accredited certificate at no additional cost. If you wish to order extra copies, they can be purchased separately for just £14.99 each.

Know Your Customer (KYC)

Hard copy certificate - Included

After successfully completing the Know Your Customer (KYC), you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme.

Assessment details

Assessment

Included in course price

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This bundle offers in-depth training in KYC compliance, customer service, and CRM. You’ll learn how to navigate the complexities of KYC, handle customer interactions professionally, and manage CRM systems to boost customer loyalty and satisfaction.

★★★ Course Curriculum of Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) Bundle ★★★

➽ Course 01: Know Your Customer (KYC)

  • Module 01: Introduction to KYC
  • Module 02: Customer Due Diligence
  • Module 03- AML (Anti-Money Laundering)
  • Module 04- KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom
  • Module 05- Regulations to be Complied by Industries
  • Module 06- Methods for carrying out KYC and AML and the Future of KYC Compliance

➽ Course 02: Level 3 Diploma in Customer Service

  • WHY Customer Service Is CRITICAL To Your Business!
  • Good Isn’t Good Enough!
  • We Are ALL in the “Helping Field”
  • Providing “Concierge” Level of Service
  • The 5 Tenets of TQM
  • How to Boost Customer Satisfaction
  • How to Avoid the 10 Deadly Sins of Customer Service!
  • More Money $$$ – Through Customer Retention
  • How Much Is a Customer Worth? $$$
  • Do You Understand Your Customer?
  • Dealing with Difficult Customers
  • “LEAP” Into Customer Service!
  • Exceptional Phone Service
  • WHY Customers Buy From YOU! $$$
  • BONUS LECTURE!!! FINAL TIPS!!!

➽ Course 03: Customer Relationship Management

  • Module 01: Introduction to Customer Relationship Management (CRM)
  • Module 02: CRM Fundamentals
  • Module 03: CRM Strategies
  • Module 04: Data Analysis in CRM
  • Module 05: CRM Databases
  • Module 06: Deepening Customer Relationship
  • Module 07: Handling Customer Complaints
  • Module 08: Future of CRM

=========>>>>> And 27 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99*11 = £143)
  • CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99)

Who is this course for?

This bundle is ideal for:

  • Students seeking mastery in this field
  • Professionals seeking to enhance their skills
  • Anyone who is passionate about this topic

Requirements

Our Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) course is compatible with PCs, Macs, laptops, tablets, and smartphones. Basic computer literacy and internet access are all you need to start mastering KYC.

Career path

  • KYC Compliance Officer – £30,000 to £60,000 annually.
  • Customer Service Manager – £35,000 to £55,000 annually.
  • CRM Manager – £40,000 to £70,000 annually.
  • Fraud Prevention Officer – £32,000 to £65,000 annually.
  • Customer Complaint Officer – £28,000 to £45,000 annually.

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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