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Know Your Customer Guidelines


KESDEE Inc

Summary

Price
£37.59 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification

5 students purchased this course

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Overview

This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the bank during a day. The library also covers cash balancing process by the banks and provides an overview of various bank services. How banks keep security and how do they do customer service is also discussed in the library. This library also deals with the marketing that the bank adopts for its services. Lastly, the library deals with the current form of banking, i.e., electronic banking and provides guidelines for ‘know your customers’ to the banks.

Description

  • Role of the Teller
  • Checks and Check Handling- Part 1
  • Checks and Check Handling- Part 2
  • Processing Transactions - Part 1
  • Processing Transactions - Part 2
  • Handling Cash
  • Cash Balancing
  • Overview of Bank Services
  • Bank Security
  • Customer Service
  • Marketing of Bank Services
  • Electronic Banking
  • Know Your Customer Guidelines

After the successful completion of this course, you will be able to:

  • Understand what is KYC
  • Understand the goals and importance of KYC procedures or guidelines for banks and financial institutions
  • Know the important features of KYC
  • Know the process of customer identification,verification,and reviews with regard to KYC

Who is this course for?

Those who are interested in the day to day operation of the bank.

Questions and answers


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DR SIVA BRAHMAN asked:

26-6-2019 I was aware, however was startled by The Two Identic Pro-Forma of Courses. Thus Clarification required. DR SIVA BRAHMAN

Answer:

Hello Siva, Okay. Kindly let us know if you need any other information. Best Regards, KESDEE Team

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Ewelina asked:

hello can you send me again link?

Answer:

Hello Ewelina, We have send you the access email once again now. We request you to check spam folder also if you could not find access email in inbox folder. Regards, KESDEE Support Team

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Ewelina asked:

Hello!! *I still did not receive the link can you please fix it ASAP?

Answer:

Hello Ewelina, We wish to inform you that we had shared the Login Credentials to your email address ewelinamasternak@wp.pl on April 2, 2018. Please check Spam folder once and if you could not find the Login details send my us then kindly share us your alternate Email Address so that again we can send you the Link and Login Credentials to access the course. Regards, KESDEE support Team

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wasanthi manjula mahawaduge asked:

After pay for this course when i can start and after completing can i get CPD certificate.

Answer:

Hello, After purchasing the course, you will get an email with login details to access our course within 48 working hours. KESDEE will award 'Certification of completion' once the user finish the course library and score 70% in quizzes provided at the end of the each course. This certificate acts as a proof for the enhancement of user's skills and knowledge in particular topic. No hard copies of certificates are provided. Best Regards, KESDEE support team

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DR SRIDEVI SIVA BRAHMAN asked:

25-6-2019 The Two Courses in question: Know your Customer Guidelines & The Role of a Teller Many Thanks. DR SRIDEVI SIVA BRAHMAN

Answer:

Hello Sridevi, The listed two topics differ in nature and functions of a bank/financial institution. Know your customer or KYC, is the process of a business verifying the identity of its clients and assessing their suitability, along with the potential risks of illegal intentions towards the business relationship. Thus, the course on KYC Guidelines include the details of guidelines issued by the central bank to be followed by the various financial institutions. Regards KESDEE Team

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DR SIVA BRAHMAN asked:

23-06-2019 To: KESDEE ADMIN TEAM, Please Confirm The differences between The Following Two Courses, extraneous to The Course Pro-Former? Thanks.

Answer:

Hello Siva Brahman, Bank tellers are responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking. A bank teller's duties also may include counting cash, answering phones, filing deposit slips and paperwork, managing ATM deposits, and balancing numbers at the end of the day. Thus, the course on Role of Teller contains various such responsibilities that a teller is responsible to perform. Best Regards, KESDEE Support Team

This was helpful. Thank you for your feedback.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.