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JIRA Fundamentals for Project and Issue Management
Course Line On Demand

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Summary

Price
£19.99 inc VAT
Study method
Online, On Demand
Duration
1 hour · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

JIRA Fundamentals for Project and Issue Management is designed for learners seeking a structured understanding of how JIRA is used to support project tracking, issue management, and workflow coordination within organisational environments. Using project management as its central theme, the course explores how JIRA helps teams plan work, manage tasks, track progress, and improve visibility across projects.

The course introduces learners to JIRA’s core concepts and features, including business and agile project use, issue tracking, workflows, and communication tools. Learners gain insight into how JIRA supports collaboration between teams, improves accountability, and helps organisations manage work efficiently.

Rather than providing official JIRA certification or system administration authority, this course develops informed understanding of JIRA functionality, project management concepts, and best-practice awareness. Emphasis is placed on understanding how JIRA is used in real-world project and issue management contexts rather than on technical configuration or advanced administration.

By the end of the course, learners will have a clear conceptual framework for understanding JIRA’s role in project and issue management and how it supports structured, transparent, and collaborative working practices.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Assessment details

Final Exam

Included in course price

Curriculum

10
sections
10
lectures
0h 59m
total

Course media

Description

JIRA Fundamentals for Project and Issue Management consists of eight structured modules, followed by an assessment and final exam, each building progressively on core JIRA knowledge and project management awareness.

The course begins with getting started with JIRA, introducing the platform, basic navigation, and core concepts used across projects. Using JIRA for business projects explores how JIRA supports task tracking, workflow visibility, and coordination in non-technical and business-focused environments.

Using JIRA for agile projects introduces agile concepts such as boards, sprints, and backlogs, helping learners understand how JIRA supports agile project delivery. Issue management focuses on creating, updating, tracking, and resolving issues while maintaining clarity and accountability.

Field management explores how issue fields capture relevant project information and support reporting and tracking. Screen management introduces how information is presented to users at different stages of the workflow.

Workflow and business process modules examine how workflows represent project stages and approvals, supporting consistency and process control. Emails and notifications explore communication features that keep teams informed of changes and updates within projects.

The course concludes with an assessment and final exam, allowing learners to demonstrate understanding of JIRA fundamentals, project management awareness, and issue tracking concepts.

Certification
After successful completion of the JIRA Fundamentals for Project and Issue Management course, learners receive a free digital certificate confirming course completion. A provider-issued certificate is also available following verification, with optional premium certificates and academic transcripts available separately.

Who is this course for?

This Project Management–focused course is suitable for learners interested in digital project tools, task coordination, and collaborative work environments. It is ideal for project coordinators, team members, business analysts, administrators, students, or individuals seeking informed understanding of how JIRA supports project and issue management.

Requirements

No formal qualifications are required to enrol on this Project Management course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Completion of the assessment and final exam is required to successfully finish the course.

Career path

This Project Management course can support progression into project coordination roles, business operations support, agile team support, administrative project roles, or further academic or professional study in project management or information systems.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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