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ITIL® Managing Across the Lifecycle Certification Training Course


Unichrone

Summary

Price
£1,499 inc VAT
Study method
Online with live classes
Duration
4 Days, Full-time
Additional info
  • Tutor is available to students

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Overview

As the capstone leading to ITIL Expert certification, this ITIL Managing Across the Lifecycle (MALC) training enhances your knowledge of ITIL best practices through analysis of a case study. This five-day course will provide the foundational knowledge needed to pass the ITIL Managing Across the Lifecycle qualification exam, and five credits towards ITIL Expert certification

Course media

Description

As the capstone leading to ITIL Expert certification, this ITIL Managing Across the Lifecycle (MALC) training enhances your knowledge of ITIL best practices through analysis of a case study. This five-day course will provide the foundational knowledge needed to pass the ITIL Managing Across the Lifecycle qualification exam, and five credits towards ITIL Expert certification

Who is this course for?

  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices
  • Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT

Requirements

  • At least 17 ITIL v3 or newer credits (required)
  • Two to four years of relevant work experience
  • To prepare for the end-of-class exam, it is recommended that you review the 2011 editions of the following ITIL publications and complete at least 28 hours of personal study:
    • Service Strategy
    • Service Design
    • Service Transition
    • Service Operation
    • Continual Service Improvement

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