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ITIL @Life Cycle Expert | Masters Program | Bundle 5 Courses cover image

ITIL @Life Cycle Expert | Masters Program | Bundle 5 Courses
Fortray Global Services LTD

5 programs, Expert Instructor-Led, Flexible learning Weekdays & weekend

Summary

Price
£3,999 inc VAT
Or £333.25/mo. for 12 months...
Study method
Online + live classes
Course format
Video
Duration
12 months · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

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Overview

The ITIL® Lifecycle Expert program will enable you to master all 5 phases of the IT service management lifecycle. You’ll learn to align IT strategy with business vision, manage the service delivery process across the lifecycle, and develop capabilities to ensure a smooth transition of new services into operations. Boost your salary by 40% over non-certified peers with this expert course.

Learning Path (Course Included):

Course 1:

ITIL® Intermediate OSA

Course 2:

ITIL® Intermediate PPO

Course 3:

ITIL® Intermediate RCV

Course 4:

ITIL® Intermediate SOA

Course 5:

ITIL® Managing across the Lifecycle (MALC)

Certificates

Description

What are the course objectives?
The ITIL® framework was developed as a source of best practices in Service Management and is used by organizations worldwide to establish and improve their IT operations. This course will guide you in the five lifecycle phases including service strategy, service design, service transition, service operation and continual service improvement.

With 70+ hours of high quality e-learning content, simulation exams, and 22 credits, this course will put you on the path to becoming an ITIL expert.

Course Content
ITIL Managing across the Lifecycle (MALC)
Learning Unit 00 - Introduction to the Course18:30
0.1 Welcome00:09
0.2 Introduction to the Course01:02
0.3 Agenda01:04
0.4 Objective00:25
0.5 ITIL 2011 Introduction00:59
0.6 ITIL 2011 Intermediate00:50
0.7 ITIL Qualification Criteria02:07
0.8 Definition of Service Lifecycle00:44
0.9 Definition of Service Capability00:41
0.10 Difference between Lifecycle and Capability Modules00:37
0.11 Managing Across the Lifecycle00:48
0.12 Accreditation Institute00:42
0.13 MALC Course Objective00:43
0.14 Managing Across Life Cycle Target Audience01:11
0.15 Exam Pre requisites01:23
0.16 ITIL Managing Across the Lifecycle Exam Format01:13
0.17 Course Outline03:49
0.18 Thank You00:03
Learning Unit 01 - Key Concepts of the Service Lifecycle01:12:05Preview
Learning Unit 02 - Communication and Stakeholder Management45:10Preview
Learning Unit 03 - Integrating Service Management Processes Across the Service Lifecycle02:40:18Preview
Learning Unit 04 - Managing Services Across the Service Lifecycle01:44:54Preview
Learning Unit 05 - Governance and Organisation01:06:02Preview
Learning Unit 06 - Measurement 49:37Preview
Learning Unit 07 - Implementing and Improving Service Management Capability01:19:44Preview
Learning Unit 08 - Summary and Directed Studies 05:29

Who is this course for?

Having a solid understanding of the ITIL Lifecycle is invaluable for professionals in IT Service Management, including:

  • CIOs, CTOs
  • Supervisory Staff, Team Leaders
  • Architects, Planners and Designers
  • IT Consultants, IT Audit Managers and IT Security Managers

The ITIL Lifecycle Expert course is also highly recommended for those who aspire to take on a management role.

Career path

ITIL Lifecycle Expert certification demonstrates your advanced understanding of the ITIL service management lifecycle, a critical skillset in the evolving and increasingly important world of IT. Certified ITIL experts earn as much as 40% more than their noncertified peers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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