ITIL® Intermediate: Service Transition (ST) Official Exam

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Study method
Online, self-paced
365 days
Access to content
365 days
ITIL V3 Intermediate: Service Transition
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • TOTUM card is available to purchase separately What's this?

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ITIL® Intermediate: Service Transition (ST) Official Exam

The ITIL Intermediate Service Transition will equip learners with critical knowledge and practical hands-on training on the introduction, deployment and transfer to ensure that new and changed services are consistently well managed. It will focus on every stage leading up to Service Transition to plan, monitor and confirm to achieve business requirements, and not just for one service but all services.

The ITIL Intermediate Service Transition Official Exam will enable individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Transition lifecycle course.

The ITIL Intermediate Service Transition qualification is highly recommended for individuals who want to have a career as a Project Manager, Project Support Technician and Service Manager. The Exam Only package comes complete with vouchers for the ITIL Service Transition exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Transition certificate. Discounted prices available, limited offer! Hurry Today!

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Learners will get “Certificate in COVID-19 (Coronavirus) Awareness” Course for Free on purchasing this course


ITIL V3 Intermediate: Service Transition

Course media



What Will I Learn?

  • Get a thorough understanding of Service Transition in the industry
  • Identify the processes which underpin the key service transition projects undertaken
  • Learn how the human aspect of the IT transition project should be successfully managed
  • Learn how to assess the organisational impact and the changes which takes place throughout the service transition project

Method of Assessment

At the end of the ITIL Intermediate: Service Transition course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.


Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Transition.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Benefits you will gain:

  • 0% interest free payment plan
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Qualification
  • Excellent customer service and administrative support.
  • Learners will be Eligible for TOTUM Discount Card

Who is this course for?

  • This course is aimed at
  • Chief Information Officers
  • Change Control Managers
  • Chief Operation Officers
  • IT Operations and Service Managers


The course requires that learners have an understanding of the ITIL Foundation course

Career path

  • Project Manager – (average UK yearly salary: £42,385)
  • Project Support Technician – (average UK yearly salary: £18,876)
  • Service Manager – (average UK yearly salary: £35,608)
  • IT Operations Managers – (average UK yearly salary: £45,830)

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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