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The ITIL Intermediate Service Offerings & Agreements enables learners to understand key ITIL processes to develop service offerings and agreements related to an organisation. It will focus on practical application of practices to enable service level, demand, supplier and financial management.
The ITIL Intermediate Service Offerings & Agreements Official Exam will enable individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Offerings & Agreements lifecycle course.
The ITIL Intermediate Service Offerings & Agreements qualification is highly recommended for individuals who want to have a career as an IT Manager, Business Continuity Manager or Service Portfolio Manager. The Exam Only package comes complete with vouchers for the ITIL Service Offerings & Agreements exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Offerings & Agreements certificate. Discounted prices available, limited offer! Hurry Today!
What Will I Learn?
- Gain an understanding of Service Offerings and Agreements
- Learn about Service Agreement Processes
- Learn how to implement Service Offerings and Agreements effectively in the workplace
- Learn the principles and purposes behind the concept of service agreements
Method of Assessment
At the end of the ITIL Intermediate: Service Offerings and Agreements course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.
Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Offerings and Agreements.
The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.
Who is this course for?
- IT Operations Managers
- Service Desk Managers
- IT Professionals
The course requires that learners have an understanding of the ITIL Foundation course
- IT Manager (average UK yearly salary: £38,742)
- Business Continuity Manager (average UK yearly salary: £45,036)
- Service Portfolio Manager (average UK yearly salary: £55,677)
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