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ITIL® Intermediate: Service Design (SD) Official Exam

Recognised Accredited Qualification | Tutor Support| 0% interest free payment plan| Free COVID 19 Course


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Summary

Price
Save 56%
£239 inc VAT (was £549)
Offer ends 14 July 2020
Study method
Online, self-paced
Duration
365 Days
Access to content
365 Days
Certification
ITIL V3 Intermediate: Service Design
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • TOTUM card is available to purchase separately What's this?

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Overview

A message to our learning community

With the current outbreak of Coronavirus hitting countless countries and economies around the world, we stand together with all those who have been impacted by COVID-19. We also want to remember and appreciate the healthcare professionals and other individuals in essential services who are braving this pandemic from the forefront with their selfless acts of service.

Learners will get “Certificate in COVID-19 (Coronavirus) Awareness” Course for Free on purchasing this course

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The ITIL Intermediate Service Design will equip learners with practical guidance and critical knowledge on the core concepts and management principles to design existing or new IT services. It will focus on holistic design requirements associated with people, processes and technology needed to achieve strategic objectives.

The ITIL Intermediate Service Design Official Exam will enable individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Design lifecycle course.

The ITIL Intermediate Service Design qualification is highly recommended for individuals who want to have a career as a Business Process Consultant, IT Service Manager and Enterprise Architect. The Exam Only package comes complete with vouchers for the ITIL Service Design exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Design certificate. Discounted prices available, limited offer! Hurry Today!

"ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved."

Certification

ITIL V3 Intermediate: Service Design

Course media

Description

What Will I Learn?

  • Gain an understanding of Service Design
  • Learn about the processes, documentation and activities involved in Service Design
  • Learn how to implement Service Design in the workplace accordingly
  • Learn the principles and purposes behind the concept of service Design in carrying out business activities

Method of Assessment

At the end of the ITIL Intermediate: Service Design course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Certification

Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Design.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Benefits you will gain:

  • 0% interest free payment plan
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Qualification
  • Excellent customer service and administrative support.
  • Learners will be Eligible for TOTUM Discount Card

Who is this course for?

  • IT Operations Managers
  • Service Desk Managers
  • Consultants
  • Professionals who are involved in service delivery

Requirements

The course requires that learners have an understanding of the ITIL Foundation course

Career path

  • Assistant Manager – (average UK yearly salary: £20,540)
  • Manager IT – (average UK yearly salary: £38,742)
  • Business Process Consultant – (average UK yearly salary: £41,546)
  • IT Service Manager – (average UK yearly salary: £35,608)
  • Service Delivery Manager – (average UK yearly salary: £40,859)
  • Technical Analyst – (average UK yearly salary: £28,423)

Questions and answers

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Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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