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ITIL® Intermediate Level - Release, Control & Validation

Learn to implement changed or new services into your organisation.



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Study method
Online, self-paced
6 months
Access to content
1 year
ITIL V3 Intermediate: Release, Control and Validation
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Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately

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The ITIL Release, Control & Validation course will have a strong focus on implementing changed or new services and the activities that are associated with that process. You will also learn to support the management lifecycle via the application of release, control and validation practices.

** This course is part of our ITIL Expert Suite which also includes ITIL Foundation, ITIL Continual Service Improvement, ITIL Managing Across the Lifecycle and many more **


ITIL V3 Intermediate: Release, Control and Validation

Awarded by EXIN


During the ITIL Release, Control & Validation course, you will gain a solid understanding of the RCV processes, service transition principles, how other service lifecycle activities are supported by RCV, the roles and responsibilities associated with RCV and how RCV is measured.

The ITIL Release, Control & Validation course follows the following syllabus:

  • Module 1 – Introduction to Release, Control & Validation
  • Module 2 – Change Management
  • Module 3 – Service Asset and Configuration Management
  • Module 4 – Service Validation and Testing
  • Module 5 – Release and Deployment Management
  • Module 6 – Request Fulfillment
  • Module 7 – Change Evaluation
  • Module 8 – Knowledge Management
  • Module 9 – RCV Roles and Responsibilities
  • Module 10 - Technology and Implementation Considerations
  • Module 11 - Exam Preparation

Upon completion of this course, you will earn 4 ITIL credits that will count towards gaining the ITIL Expert certification which requires a total of 22 ITIL credits.

Exam Details

The ITIL Release, Control & Validation course exam consists of multiple choice, scenario-based questions with a pass mark of 70%. The exam lasts for 90 minutes in which you must answer as many of the questions as you are able to.

Who is this course for?

The ITIL Release, Control & Validation course perfectly suits individuals who wish to achieve a greater understanding of release, control and validation practices, as well as professionals who would like to build on their current skill set through further studies.


The ITIL Foundation certification is a prerequisite to undertaking the ITIL Release, Control & Validation course.

Career path

  • Release Manager
  • Security Administrator
  • IT Operations Manager
  • IT Operational Consultant
  • Database Administrator
  • Security Manager

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.