ITIL® Intermediate Level - Release, Control & Validation -RCV Training & Exam Package
Barnet and Southgate College
Summary
Flexible, interest-free, part payment options available.
- Exam(s) / assessment(s) is included in price
Overview
Use ITIL® to learn how to successfully plan, test and implement new services that meet organisational needs and get certified with this ITIL® Intermediate – Release, Control and Validation training and exam package.
Description
- Using transition planning and support to develop a simplified process of moving to new processes and systems.
- Using change management techniques and technology to record system/service changes to gauge effectiveness and provide a rollback reference if required.
- Release and deployment management techniques to assist with incremental system updates.
- Change evaluation guidelines to help assess the impact (positive or negative) of new system changes.
- Service Asset and Configuration Management (SACM), providing a centralised repository for capture of system changes.
- Request fulfilment – deliver the changes demanded by service users and other factors.
- Service validation and testing routines to verify that frameworks and policies are working as expected.
- Knowledge management techniques and technology to ensure that valuable lessons are captured and shared with other key stakeholders.
Course Duration
The ITIL Managing Across the Lifecycle qualification has a duration of 6 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.
Exam
- Multiple Choice
- 8 questions
- 40 marks available
- 28 marks required to pass (70%)
- Closed book
- 90 minutes’ duration
Who is this course for?
The course is for people who are looking to take the next step in their ITIL® Service Capability route having already passed their ITIL® Foundation Exam. The course is designed for IT managers in the release, operations or security fields but can also be utilised by security and database administrators.
Requirements
To take the Release, Control and Validation exam, you must have passed the ITIL® Foundation Examination. We recommend you have a good knowledge of service management and have taken the ITIL® Foundation course.
Career path
Once the Release, Control and Validation exam has been passed you will be able to function in roles such as:
• Security Manager
• Security Administrator
• Release Manager
The course counts as four of the necessary 17 credits to move onto Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
These roles usually come with an average salary of £55,000 p
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Legal information
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