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ITIL® Intermediate Level - Planning, Protection & Optimisation -PPO Training & Exam Package


Ealing Hammersmith & West London College

Summary

Price
£575 inc VAT
Finance options
Flexible, interest-free, part payment options available.
Study method
Online
Duration
1 year · Self-paced
Qualification
ITIL Intermediate Planning, Protection & Optimisation
Awarded by PEOPLECERT
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Specialise on the practical application of PPO practices and get certified with this complete ITIL® Planning, Protection and Optimization training and exam package.

Description

The ITIL PPO qualification takes you through the practical application of PPO practices to enable capacity, availability, service continuity, information security and demand management while demonstrating how to implement them into a modern IT service.

Course Units

  • How to plan and provide sufficient capacity to support the changing needs of a business.
  • How to specify and implement high availability systems to always maintain service quality.
  • Using IT service continuity principles to maintain quality of services as systems and frameworks transition.
  • How to build frameworks and systems that help support demand management.
  • Building a PPO team and assigning roles and responsibilities.
  • Using technology to support PPO goals and services.

Course Duration

The ITIL Managing Across the Lifecycle qualification has a duration of 6 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.

Exam

  • Multiple Choice
  • 8 questions
  • 40 marks available
  • 28 marks required to pass (70%)
  • Closed book
  • 90 minutes’ duration

Who is this course for?

The course suits students who are IT professionals, have their ITIL® Foundation Qualification and work in areas such as IT operations, network support, network control and operation, security manager and security administrator.

Requirements

To take the Planning, Protection and Optimization exam, you must have passed the ITIL® Foundation Examination. There are no pre-requisites to take the course but we recommend you have a good knowledge of service management and have taken the ITIL® Foundation course.

Career path

Once the Planning, Protection and Optimization exam has been passed you will be able to function in roles such as:
• Security Manager
• Network Support
• Change Manager
The course counts as four of the necessary 17 credits to move onto Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
These roles usually come with an average salary of £50,000 per y

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.