ITIL® Intermediate Level - Planning, Protection & Optimisation -PPO Training & Exam Package
Ealing Hammersmith & West London College
Summary
- Exam(s) / assessment(s) is included in price
Overview
Description
The ITIL PPO qualification takes you through the practical application of PPO practices to enable capacity, availability, service continuity, information security and demand management while demonstrating how to implement them into a modern IT service.
Course Units
- How to plan and provide sufficient capacity to support the changing needs of a business.
- How to specify and implement high availability systems to always maintain service quality.
- Using IT service continuity principles to maintain quality of services as systems and frameworks transition.
- How to build frameworks and systems that help support demand management.
- Building a PPO team and assigning roles and responsibilities.
- Using technology to support PPO goals and services.
Course Duration
The ITIL Managing Across the Lifecycle qualification has a duration of 6 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.
Exam
- Multiple Choice
- 8 questions
- 40 marks available
- 28 marks required to pass (70%)
- Closed book
- 90 minutes’ duration
Who is this course for?
Requirements
Career path
• Security Manager
• Network Support
• Change Manager
The course counts as four of the necessary 17 credits to move onto Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
These roles usually come with an average salary of £50,000 per y
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Legal information
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