ITIL® Foundation

Foundation Level - INCLUDES EXAM



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£350 inc VAT (was £400)
Offer ends 21 October 2019
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Flexible, interest-free, part payment options available.

Study method
Online, self-paced
6 Months
ITIL V3 Foundation
Professional What's this?
Additional info
  • Exam(s) / assessment(s) is included in price

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About ITIL® Foundation

The Information Technology Infrastructure Library (ITIL®) is an IT Service Management framework that guides businesses to design and deliver IT solutions which will benefit both themselves and their customers.

ITIL is the number one solution framework and approach to service management in the world. The principles in ITIL will help you in your career as ITIL is the most widely recognised approach to IT Service Management.

Enrol in this ITIL® Foundation course today and take the first step in a career with entry level earnings of around £23,000, rising to an average of £56,000!

The principles in ITIL will help you in your career through global recognition, which brings exceptional employment opportunities, making ITIL a worthy addition to any CV in the IT industry.

Are you interested in building your career in IT Service Management? Get in touch with us today and we will give you expert guidance as to the best option for you.

Why study ITIL® Foundation with e-Careers?

  • Study with an Official Axelos Training Organisation
  • Master the number one solution framework and approach to service management in the world
  • Over 2 million qualified practitioners across 180 countries
  • Expert Tutor Support Included
  • Save time and money with eLearning!
  • Increase your salary up to around £56,000!
  • Increase your standing within the IT industry
  • Exams included


ITIL V3 Foundation

Course media


The ITIL® Foundation qualification provides students with comprehensive knowledge guaranteeing you a good understanding of ITIL principles and how they can be applied to improve and formalise IT service operations.

Course Focus

  • How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
  • The seven guiding principles of ITIL®4
  • ITIL® service value system
  • The four dimensions of service management
  • The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven

Course Duration

This ITIL® Foundation qualification has a duration of 8 hours, however we give you six months’ access to the course content meaning you can complete it at your own pace.


  • Multiple Choice
  • One hour duration
  • 40 questions with one mark available per question
  • 26 marks required to pass (65%)
  • Closed book

Who is this course for?

The ITIL Foundation qualification is ideal for project managers, service managers or anyone who is in or looking to get into first-line support or an IT engineering role.

ITIL Foundation is for IT support and service professionals of all levels.


There are no requirements for the ITIL Foundation qualification.

Career path

Once you have achieved the ITIL Foundation qualification you will be able to function in any first-level role in IT Service Management, roles can include:

  • Service Manager
  • First-Line Support
  • Service Delivery Manager
  • Project Manager
  • Application Support Analyst
  • Service Desk Analyst

You can also venture further into the ITIL qualification framework through the Intermediate modules.

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