This IT Service Management Online training bundle includes five Intermediate courses plus the final MALC exam, allowing delegate to achieve their ITIL Expert certification in one easy to follow package.
Students will learn about the IT Service Management Business, managerial issues, and organisational challenges, as well as how to plan and implement IT Service Management.
The ITIL Expert Training Course allows delegates to take part in distance learning at their own pace, adapting to their busy schedules and allowing them to complete their exams when they feel ready.
This ITIL online training course has a duration on 60 hours, however you will have access to the course for 90 days from the day of booking.
The ITIL Online Expert Training Course covers the following topics:
- Introduction to ITIL® Expert
- The Principles of ITIL®
- ITIL Lifecycle Service Strategy
- Service Strategy Principles
- Service Strategy Processes
- ITIL Lifecycle Service Design
- Service Design Principles
- Service Design Processes
- Service Design Technology Related Activities
- Service Design Implementation
- ITIL Lifecycle Service Transition
- Service Transition Principles
- Service Transition Processes
- Service Transition Related Activities
- ITIL Lifecycle Service Operation
- Service Operation Principles
- Service Operation Processes
- Service Operation Organisation
- ITIL Lifecycle Continual Service Improvement
- Continual Service Improvement Process
- Continual Service Improvement Methods
- Continual Service Improvement Techniques
- Managing Across the Lifecycle
- IT Service Management Business
- IT Managerial Issues
- Managerial Functions
What support do you offer?
Our customer service department is available 24 hours a day, answering questions and offering support around the clock
ITIL Online Expert Course Exam details:
- Mulitiple-choice, scenario-based, gradient-scored questions
- 2 hour duration
- 10 questions
- 70% pass mark
Who is this course for?
ITIL Online Expert Training Course with Exam is intended for those looking to learn about expert level IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
This Certification is most suited for:
- IT Managers
- Network Engineers
- IT professionals looking for a widely regarded industry-specific qualification
- Executive and Directors of IT department
You must hold ITIL Foundation certification before taking the ITIL Intermediate exams.
IT Service Management and other related job roles.
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