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ITIL Expert Track Bundle


Pentagon Training

Summary

Price
Enquire to get more info on pricing
Study method
Classroom
Duration
23 days · Full-time
Qualification
ITIL Expert
Awarded by Axelos (accredited by PEOPLECERT)
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Location & dates

Location
Address
Eleven Brindley Place
2 Brunswick Square
Birmingham
West Midlands
B12LP
United Kingdom
Address
Bristol Temple Quay
1 Friary Temple Quay
Bristol
Avon
BS16EA
United Kingdom
Address
Thomas More Square
East London
London
E1W1YW
United Kingdom
Address
Oxford House
Oxford Row
Leeds
West Yorkshire
LS13BE
United Kingdom

Overview

The ITIL Expert bundle is perfect for anyone looking to boost their knowledge of ITIL and IT Service Management to a high level.

By bundling a number of ITIL Intermediate certifications together into one package, our ITIL Expert package provides a complete solution to learning ITIL and becoming qualified to Expert level. It includes ITIL Foundation, five ITIL Intermediate courses plus the ITIL Managing Across The Lifecycle (MALC) course, which is the final step to gaining the ITIL Expert qualification. All exams are also included.

Description

Courses Included:

  • ITIL® Foundation
  • ITIL Lifecycle Service Strategy
    • Service Strategy Principles
    • Service Strategy Processes
  • ITIL Lifecycle Service Design
    • Service Design Principles
    • Service Design Processes
    • Service Design Technology Related Activities
    • Service Design Implementation
  • ITIL Lifecycle Service Transition
    • Service Transition Principles
    • Service Transition Processes
    • Service Transition Related Activities
  • ITIL Lifecycle Service Operation
    • Service Operation Principles
    • Service Operation Processes
    • Service Operation Organisation
  • ITIL Lifecycle Continual Service Improvement
    • Continual Service Improvement Process
    • Continual Service Improvement Methods
    • Continual Service Improvement Techniques
  • Managing Across the Lifecycle
    • IT Service Management Business
    • IT Managerial Issues
    • Managerial Functions

Who is this course for?

  • IT support engineers looking to specialise in network support and management
  • Network Engineers
  • IT professionals looking for a widely regarded industry-specific qualification
  • Executive and Directors of IT department

Requirements

As the first course of this package is ITIL Foundation, there are no prerequisites to attend. Some prior ITIL knowledge will be beneficial but is not necessary.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.