ITIL Expert Track Bundle
Pentagon Training
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Location & dates
2 Brunswick Square
Birmingham
West Midlands
B12LP
United Kingdom
1 Friary Temple Quay
Bristol
Avon
BS16EA
United Kingdom
East London
London
E1W1YW
United Kingdom
Oxford Row
Leeds
West Yorkshire
LS13BE
United Kingdom
Overview
The ITIL Expert bundle is perfect for anyone looking to boost their knowledge of ITIL and IT Service Management to a high level.
By bundling a number of ITIL Intermediate certifications together into one package, our ITIL Expert package provides a complete solution to learning ITIL and becoming qualified to Expert level. It includes ITIL Foundation, five ITIL Intermediate courses plus the ITIL Managing Across The Lifecycle (MALC) course, which is the final step to gaining the ITIL Expert qualification. All exams are also included.
Description
Courses Included:
- ITIL® Foundation
- ITIL Lifecycle Service Strategy
- Service Strategy Principles
- Service Strategy Processes
- ITIL Lifecycle Service Design
- Service Design Principles
- Service Design Processes
- Service Design Technology Related Activities
- Service Design Implementation
- ITIL Lifecycle Service Transition
- Service Transition Principles
- Service Transition Processes
- Service Transition Related Activities
- ITIL Lifecycle Service Operation
- Service Operation Principles
- Service Operation Processes
- Service Operation Organisation
- ITIL Lifecycle Continual Service Improvement
- Continual Service Improvement Process
- Continual Service Improvement Methods
- Continual Service Improvement Techniques
- Managing Across the Lifecycle
- IT Service Management Business
- IT Managerial Issues
- Managerial Functions
Who is this course for?
- IT support engineers looking to specialise in network support and management
- Network Engineers
- IT professionals looking for a widely regarded industry-specific qualification
- Executive and Directors of IT department
Requirements
As the first course of this package is ITIL Foundation, there are no prerequisites to attend. Some prior ITIL knowledge will be beneficial but is not necessary.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.