ITIL 4 Managing Professional
Fortray Global Services LTD
4 programs, Expert Instructor-Led, Flexible learning Weekdays & weekend
Add to basket or enquire
Overview
Certificates
Certificate of completion
Digital certificate
Description
What are the program objectives?
The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
- ITIL 4 Strategist: Direct, Plan, and Improve
- ITIL 4 Specialist: Create, Deliver, and Support
- ITIL 4 Specialist: Drive Stakeholder Value
- ITIL 4 Specialist: High Velocity IT
This ITIL Managing Professional training focuses on key concepts and dimensions of service management, ITIL service value system, and ITIL guiding principles and practices. This course will help you understand how to use ITIL tools and techniques to improve efficiency and the customer experience.
With more than 30 hours of high quality elearning content and simulation exams, this program will put you on the path to becoming an ITIL Managing Professional.
Who is this course for?
What are the program objectives?
The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
- ITIL 4 Strategist: Direct, Plan, and Improve
- ITIL 4 Specialist: Create, Deliver, and Support
- ITIL 4 Specialist: Drive Stakeholder Value
- ITIL 4 Specialist: High Velocity IT
This ITIL Managing Professional training focuses on key concepts and dimensions of service management, ITIL service value system, and ITIL guiding principles and practices. This course will help you understand how to use ITIL tools and techniques to improve efficiency and the customer experience.
With more than 30 hours of high quality elearning content and simulation exams, this program will put you on the path to becoming an ITIL Managing Professional.
Why become an ITIL Managing Professional (MP)?
Who should take this course?
This ITIL Managing Professional course is best suited for professionals in IT service management who want to achieve the ITIL Managing Professional (MP) designation, including :
- CIOs, CTOs, and IT directors
- Project managers
- Vendor managers
- Account managers
- IT service managers and IT architects
- Service delivery managers
- System administrators and analysts
- Operations managers and database administrators
- Process owners and practitioners
- Service delivery professionals and quality analysts
Requirements
To be eligible to take this ITIL Managing Professional Master’s Program, applicants should have passed the ITIL 4 Foundation examination.
Questions and answers
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Sidebar navigation
Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.