ITIL® 4 Foundation Certification Training
Virtual Classroom, Examination Included
Infrassistance Development Limited
Summary
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Overview
BREAKING: THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK!
Infrassistance offers this 2-day, fully accredited ITIL Foundation course that runs from 09:30 - 15:00 each day and leads to the globally recognised ITIL Foundation Certificate (ITIL 4).
PLEASE NOTE: For the duration of the lockdown, this will be conducted from our virtual classroom.
The purchase price of this ITIL Foundation course INCLUDES an ITIL exam voucher that allows the candidate to book their ITIL Foundation exam at a time and place of their choosing within one year of the course.
The ITIL Foundation course is taken by some 16,000 candidates per month around the world and therefore the ITIL Foundation Certificate has become a de facto entry requirement for many IT roles.
The Infrassistance ITIL Foundation course has been running since 2011 (v3) and 2019 (ITIL 4) with a 91% first time pass rate since 2011.
This is one of the very few classroom courses available that (subject to passing the exam) qualifies you at ITIL Foundation in just two days compared with the conventional 3-day course.
Certification
ITIL® 4 Foundation
Resources
- ITIL 4 Key Elements - download
Description
BREAKING: THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK!
ITIL is the world's most prevalent IT Service Management framework. The purpose of the ITIL 4 Foundation is to provide organisations with comprehensive guidance for the management of IT-enabled services in the digital economy.
This ITIL 4 Foundation course will introduce you to the management of modern, IT-enabled services, help you learn the ITIL language, understand key concepts and show you how to improve your work and the work of your organisation.
The ITIL Foundation course syllabus areas as mandated by Axelos and a core part of this course are:
- Key Concepts and Definitions
- The 7 Guiding Principles
- The 4 Dimensions of Service Management
- The Service Value System
- The Service Value Chain
- The Purpose and Definitions Associated with 15 Practices
- Explain in Detail 7 Practices
Why Infrassistance?
Infrassistance is a training and consultancy company that has been established since 2011. We specialise in service and project management helping organisations optimise their IT and customer service centre operations.
We ONLY use CONSULTANT/TRAINERS with decades of experience of helping organisations optimise their operations, rather than lifetime trainers with little or no operational experience. As a consequence, the training topics are related to real-life situations resulting in a richer, more relevant candidate experience, a higher exam mark and higher pass rates.
Who is this course for?
BREAKING: THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK!
All people who either work in Information Technology or aspire to work in this field, including but not limited to:
Service Desk Analysts
Change Managers
Service Level Staff and Managers
Service Delivery Staff and Managers
IT Project and Programme Staff and Managers
IT Contractors
IT Consultants
Requirements
There are NO pre-requisites for this course.
This is an ideal course for students with NO IT experience and people working outside of IT but looking to move into an IT role.
More experienced students and those qualified in ITIL v3 and looking to learn about ITIL 4 Foundation should consider our ONE-DAY ITIL Foundation course (Course ID: ITIL4FND1V or ITIL4FND1C)
Career path
BREAKING: THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK!
Non-managerial IT staff looking to achieve management status
First time entry into an IT role
Project managers seeking to understand service management as a stepping stone to higher levels of management
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.