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IT Support Technician
MAHABT

Learn From Industry Experts | Included Certificate | Updated | 24/7 student support | No hidden fees

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
15 PDFs and 1 Quiz
Duration
0.1 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
8 students purchased this course

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Overview

This IT Support Technician course provides a clear, practical introduction to the core responsibilities of modern IT support roles. It explores how individuals and organisations use computers, from basic hardware components and operating systems to networks, security, and software environments. Learners gain a structured understanding of desktops, laptops, mobile devices, storage, databases, and applications, alongside essential maintenance and troubleshooting practices. The IT Support Technician course follows a logical progression, beginning with fundamental concepts and advancing towards system configuration, connectivity, and problem resolution. By the end, learners will understand how IT systems operate in real-world settings and how support technicians ensure reliability, performance, and security across digital environments. This IT Support Technician course is suitable for those seeking foundational technical competence aligned with workplace expectations.

Key Features of the IT Support Technician Course

  • Flexible study options

  • Free Certificate of Completion

  • 14 Days refund policy

  • Beginner-friendly

Certificates

Curriculum

This course contains

Format: 15 PDFs and 1 Quiz

Duration: 1h and 36m

Description

The IT Support Technician course covers essential IT support knowledge through focused lectures on hardware, peripherals, operating systems, file management, and application usage. Learners explore PC and mobile device configuration, data storage, and secure information sharing. Network and internet connectivity are explained alongside common security threats and mitigation methods. The IT Support Technician course also introduces troubleshooting techniques, routine system maintenance, and database fundamentals, concluding with an overview of software development and implementation.

Learning Outcome

By completing this IT Support Technician course, learners will be able to:

  • Explain how people use computers in personal and professional contexts

  • Identify hardware components, ports, and peripheral devices

  • Configure PCs, mobile devices, and operating systems

  • Manage files, applications, and data storage solutions

  • Set up network and internet connectivity

  • Recognise security risks and apply basic threat mitigation

  • Perform routine system maintenance and troubleshooting

  • Understand database concepts and software implementation basics

Who is this course for?

Learners with no prior knowledge may enrol in thiscourse.

Requirements

  • This IT Support Technician course is open to everyone

Career path

  • IT SUPPORT TECHNICIAN training offers a unique opportunity to gain valuable skills and advance your career

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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