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IT Support Technician Training Programme - CPD Certified cover image

IT Support Technician Training Programme - CPD Certified
Learndrive

12 Courses Bundle | 12 Free PDF Certificates | Lifetime Access and Support | | Easy Refund

Summary

Price
Save 42%
£20 inc VAT (was £35)
Offer ends 31 May 2026
Study method
Online
Course format
Video
Duration
125 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Learndrive Accredited Certificates on IT Support Technician - Free
Assessment details
  • Final Exam (included in price)
Additional info
  • Tutor is available to students
3 students purchased this course

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Overview

IT Support Technician Training Programme - CPD Certified

The IT Support Technician Training Programme is designed to equip you with comprehensive IT skills ranging from web development to advanced programming languages like Python and JavaScript. You’ll gain practical experience with tools like WordPress, UI/UX Design, and ChatGPT, which are crucial for modern IT support roles. This course will help you build a robust foundation in IT, preparing you for technical challenges and support tasks across diverse industries.

Key Performance Metrics:

  • Proficient knowledge of WordPress, UI/UX design, and web development to effectively address client needs and troubleshoot IT systems.
  • Expertise in Python and JavaScript for solving complex technical problems and enhancing IT support capabilities.
  • Mastery of Data Science, Machine Learning, and AI technologies to improve IT support workflows and automate key processes for efficiency.

Accreditation:

This Office Skills Diploma is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Certificates

Assessment details

Final Exam

Included in course price

Course media

Resources

Description

Courses Included in IT Support Training:

Course 01: WordPress from Scratch

Learn how to build and manage a WordPress website from scratch, mastering key IT skills and tools for IT support and web development.

Course 02: JavaScript from Scratch

Master JavaScript fundamentals to enhance IT solutions and website interactivity, a must-have for IT support professionals.

Course 03: UI/UX Design

Understand the core principles of UI/UX design to improve user experiences, an essential part of IT support for designing accessible systems.

Course 04: Web Development

Gain hands-on IT knowledge of web development to build robust websites and applications, fundamental for IT support roles.

Course 05: Data Science and Machine Learning with R

Dive into Data Science and Machine Learning using R, essential for IT professionals working with big data in IT support contexts.

Course 06: Python for Data Science and Machine Learning

Learn Python programming for Data Science and Machine Learning, skills crucial for IT support roles handling data-driven tasks.

Course 07: Python Programming

Master Python programming language, an essential skill for IT professionals offering reliable IT support in various environments.

Course 08: ChatGPT Masterclass

Explore ChatGPT and AI technologies, understanding how to integrate them into your IT support solutions for increased efficiency.

Course 09: Medical Coding and Billing

Gain knowledge of Medical Coding and Billing, key components in the IT systems of healthcare organizations, vital for IT support in this sector.

Course 10: Microsoft Excel

Master Microsoft Excel for data analysis, a crucial tool for IT support professionals in troubleshooting and managing data effectively.

Course 11: Prompt Engineering

Learn how to effectively use AI and Prompt Engineering to enhance IT support tasks and automate processes for better service delivery.

Course 12: The Ultimate SEO Blueprint

Unlock the power of SEO strategies to improve web presence, an essential skill for IT professionals working with websites and digital platforms in IT support.

Who is this course for?

This course will pave the way for higher study in the field of IT Support. You can enrol on higher level IT Support courses, such as:

  • Level 1 Award in IT User Skills
  • Level 2 Award in IT User Skills
  • Level 2 Certificate in IT User Skills
  • Level 3 Award in IT User Skills
  • Level 3 Certificate in IT User Skills
  • Level 3 Diploma in IT User Skills
  • Level 1 Award in IT Support
  • Level 2 Award in IT Support
  • Level 2 Certificate in IT Support
  • Level 3 Award in IT Support
  • Level 3 Certificate in IT Support
  • Level 3 Diploma in IT Support
  • Level 3 Certificate in IT Networking
  • Level 3 Diploma in IT Networking
  • Level 3 Certificate in IT Systems Administration
  • Level 3 Diploma in IT Systems Administration
  • Level 3 Certificate in IT Security
  • Level 3 Diploma in IT Security
  • Level 3 Certificate in IT Software Development
  • Level 3 Diploma in IT Software Development
  • Level 3 Certificate in IT Web Development
  • Level 3 Diploma in IT Web Development
  • Level 3 Certificate in IT Data Science
  • Level 3 Diploma in IT Data Science

Career path

  • IT Support Manager
  • IT Support Associate
  • IT Support Technician
  • Customer Support
  • IT Support Specialist
  • IT Technician

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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