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IT Support Technician - Job Ready Programme with Interview & Career Support cover image

IT Support Technician - Job Ready Programme with Interview & Career Support
NextGen Learning

Expert guidance on CVs, LinkedIn, Applications, Interview Support, UK Recruiter Connections & Access to 3000+ Courses

Summary

Price
£499 inc VAT
Or £55.44/mo. for 9 months...
Study method
Online
Course format
Video
Duration
3 months · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
Achievement
Certificates
  • 5 QLS Endorsed Hard Copy Certificates - Free
  • CPD Quality Standard Hard Copy Certificates - Free
  • Enrolment Letter - Free
  • Student ID Card - Free
Assessment details
  • MCQ/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

Your Future Career Starts Here – Train as an IT Support Technician!

The IT Support Technician role is a gateway to a promising career in the tech industry. Entry-level IT support positions typically start around $35,000 to $45,000 annually, while more experienced technicians can earn £50,000 to £70,000 or even more.

When it comes to interview success rates, they can vary significantly based on candidates with practical, hands-on experience and certifications such as CompTIA A+, Network+, or Microsoft’s certifications tend to have higher success rates.

Specific reasons for rejection in IT support technician interviews often include a lack of hands-on experience, where candidates may know the theory but struggle with practical troubleshooting.

Additionally, inadequate problem-solving skills can lead to rejection, as the role demands quick, analytical thinking under pressure. Poor customer service skills are another common issue, since IT support is often client-facing, requiring clear communication and patience.

The IT Support Technician program is designed to prepare students for essential industry certifications like CompTIA A+ and Network+, which are highly valued by employers. Additionally, the program focuses on soft skills development, helping students improve communication and customer service skills.

Get step-by-step recruitment guidance with our IT Support Technician Job Ready Programme for CV editing, interview practice, and job search support, plus enjoy 24/7 service and 3,000+ free learning resources.

Elevate Your Expertise | Broaden Your Skills | Achieve Your Desires

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Job Ready Programme At A Glance:

Our Job Ready Programme is crafted to ensure you achieve career success. Here’s how it works:

  • Sign Up for the Programme – Gain access to 30 in-depth courses tailored to excel in the IT Support Technician role.
  • Learn at Your Own Pace – With lifetime access to all course materials, you can study and earn your certification whenever it suits you.
  • Mock and Final Interviews – We'll take you through a series of practice interviews so you're confident for the real one.
  • Job Interview Ready – We’ll arrange interviews with reputable UK companies to help you land your dream job.
  • Money-Back Guarantee – We offer a 14-day money-back guarantee. Your investment is risk-free, ensuring peace of mind as you take the next step in your career development.

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What is Included in this premium IT Support Technician - Job Ready Programme Package?


The IT Support Technician - Job Ready Programme includes 30 courses along with a wide range of services and support to help you secure a job. Here’s a breakdown of what you’ll receive:

  • Job Ready: We'll help you to be prepared for your dream job by assisting with the job search and guiding you through the interview process.
  • Job Market Insights: Stay informed about the latest trends and opportunities to refine your job search strategy.
  • Application Assistance: Receive help crafting strong, tailored job applications to improve your interview prospects.
  • Connect with Top UK Recruiters: We'll connect you with top recruitment agencies across the UK, ensuring you have the best opportunities for your career growth.
  • Professional Career Guidance: Receive personalised advice to define your career goals and tackle challenges along the way.
  • Job Readiness Review: We track your progress to ensure you’re fully prepared to enter the job market with confidence.
  • 1-on-1 Mentorship: Get personal guidance from industry experts to help you overcome learning and career obstacles.
  • Interview Preparation: Benefit from interview tips, scheduling assistance, and salary negotiation techniques.
  • Mock Interviews with Feedback: Sharpen your skills with three mock interviews and detailed feedback to boost your confidence.
  • CV and Portfolio Enhancement: Professional assistance to enhance your CV and portfolio, making you stand out to employers.
  • LinkedIn Profile Optimisation: Get a professionally revamped LinkedIn profile to attract more recruiter attention.
  • Core Course Content: Gain full & lifetime access to all career path courses, providing a strong foundation in your professional field.
  • Certification: Receive free accredited certificates for each completed course, available in both PDF and hard copy.
  • QLS Endorsed Certification: Earn 5 free QLS-endorsed certificates upon completing each course.
  • Lifetime Prime Membership: Unlock lifetime access to over 3,000 accredited courses with our exclusive membership.
  • Access to Industry Tools: Hands-on experience with premium industry tools and software, like Grammarly Premium.
  • Resource Library: Access additional materials such as e-books, industry reports, and video tutorials to deepen your knowledge.

Achievement

Certificates

Assessment details

MCQ/Assignment

Included in course price

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

  • Brochure For Job Ready Programme - download

Description

Courses we will provide once you enrol in the program:

  • Course 01: Advanced Diploma in IT Support Technician at QLS Level 7
  • Course 02: Diploma in CompTIA Network Training
  • Course 03: CompTIA Security+ (SY0-401)
  • Course 04: CompTIA Security+ (SY0-601)
  • Course 05: CompTIA IT Fundamentals ITF+ (FCO-U61)
  • Course 06: Cloud Computing / CompTIA Cloud+ (CV0-002)
  • Course 07: CompTIA A+ (220-1001)
  • Course 08: CompTIA A+ (220-1002)
  • Course 09: CompTIA Network+ Certification (N10-007)
  • Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002)
  • Course 11: CompTIA PenTest+ (Ethical Hacking)
  • Course 12: CompTIA Network
  • Course 13: Functional Skills IT
  • Course 14: Advance Windows 10 Troubleshooting for IT HelpDesk
  • Course 15: Cyber Security Law
  • Course 16: Learning Computers and the Internet
  • Course 17: Internet of Things
  • Course 18: Document Control
  • Course 19: Information Management
  • Course 20: Workplace Confidentiality Training
  • Course 21: CompTIA Healthcare IT Technician
  • Course 22: Computer Maintenance
  • Course 23: Encryption
  • Course 24: GDPR Training
  • Course 25: CyberSecurity Law Online Course
  • Course 26: IT Administration and Networking
  • Course 27: Computer Maintenance, PAT & Cyber Security
  • Course 28: Building Your Own Computer
  • Course 29: Computer Networks Security from Scratch to Advanced
  • Course 30: Microsoft Power BI Training

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

Perfect for career-driven individuals, IT Support Technician Job Ready programme opens doors to new opportunities in the fast-growing tech industry.

  • Recent Graduates: Perfect for graduates looking to gain relevant skills and certifications for their first job.
  • Tech Enthusiasts: Suitable for individuals passionate about technology and problem-solving.
  • Professionals Seeking Advancement: Great for those in IT looking to upskill and progress in their careers.
  • Job Seekers: Targeted at those actively looking for IT roles and needing support in job applications.
  • Lifelong Learners: Designed for individuals committed to continuous learning and professional development.

Requirements

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

Disclaimer:

NextGen Learning may collaborate with affiliate partner agencies to share learner details, helping to connect you with job opportunities during the placement process. For more information and to review the full terms & conditions, please download the programme guide from the resources section. If you have any questions, feel free to ask in the Question & Answer section.

Career path

Upon successfully completing the IT Support Technician Job Ready programme, a wide range of career opportunities will open up for you, including:

  • IT Support Technician
  • Help Desk Analyst
  • Systems Administrator
  • Network Support Engineer
  • Technical Support Specialist
  • IT Service Desk Manager

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

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FAQs

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