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IT Support Technician & IT Training

CPD Accredited | Updated 2025 | FREE PDF Certs | In-depth Study |100% Pass Rate | Lifetime Access | 24/7 Learner Support


Cambridge Open Academy

Summary

Price
Save 22%
£13.99 inc VAT (was £18)
Offer ends 25 April 2025
Study method
Online
Course format What's this?
Reading material - slides
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • PDF Certificate - Free
  • Hardcopy Certificate - £10
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

21 students purchased this course

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Overview

The IT support sector is experiencing tremendous growth. There are 140,000+ UK job openings in IT and a £29,800 average entry-level salary as an IT Support Technician which causes the UK government to predict a 10% rise in IT technician roles by 2030.

The IT Support Technician & IT Training course equips you with the fundamental skills and knowledge to excel in the field of IT support. From troubleshooting technical issues to managing hardware and software installations, this course prepares you for a successful career as an IT support technician.

This comprehensive IT Support Technician & IT Training course equips you with the foundational knowledge in IT Support to jumpstart your career in this exciting and in-demand field. Evaluate and fix technical issues to ensure equipment functions smoothly.

By the end of the IT Support Technician course, you'll be able to:

  • Define key IT Support concepts and explain the role of an IT Support Technician.
  • Identify essential computer hardware components and their functions.
  • Understand the core principles of operating systems and networking.
  • Implement basic troubleshooting techniques to resolve common IT issues.
  • Explore the fundamentals of cloud computing and virtualisation technologies.
  • Grasp the significance of computer security practices and identify potential cyber threats.

Key Features & Benefits:

  • Learn from the expert IT Support Technician in the field
  • Gain a comprehensive understanding of IT Support Technician & IT Training
  • Cost-effective Learning
  • Career advancement opportunities as an IT Support Technician
  • Find the proper personal balance

How it works:

  • The IT Support Technician course is delivered online, so you can access it from anywhere.
  • It is self-paced, so you can work through it at your own pace.
  • Lifetime access makes your learning period more flexible.

Equip Yourself for a Fulfilling IT Support Career!

Certificates

PDF Certificate

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Hardcopy Certificate

Hard copy certificate - £10

Note: UK students are required to pay a £10 as a delivery fee, while international students have to pay £19.99 for the shipment of a hardcopy certificate to their designated address.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

IT Support Technician & IT Training course covers the core responsibilities of an IT support technician, including technical troubleshooting, network support, and customer service, which opens endless career possibilities in the IT industry. You'll learn how to diagnose and resolve common IT problems, manage software and hardware setups, and ensure smooth operations for businesses. With hands-on exercises and real-world scenarios from expert IT Support Technicians, you'll gain practical experience that can be directly applied in the workplace.

IT Support Technician & IT Training course is designed for a theoretical learning experience, providing a solid foundation in IT support concepts. Through in-depth modules and clear explanations, you'll gain a thorough understanding of the essential elements that underpin successful IT support.

Curriculum list:

  • Module 01: Introduction to IT
  • Module 02: IT Concepts and Terminology
  • Module 03: Computer Hardware
  • Module 04: Operating Systems
  • Module 05: Networking
  • Module 06: Computer Security
  • Module 07: Virtualisation and Cloud Computing
  • Module 08: Troubleshooting

Our Specialised Delivery Method:

  • Learn by Doing: Interactive activities keep you engaged.
  • Go Mobile: Works on any device, no downloads needed.
  • Easy to Use: Simple design for all learners.
  • Track Progress: Stay motivated with clear progress tracking.
  • Visually Appealing: Enjoyable learning experience.

By mastering this core knowledge, you'll be well-positioned to pursue further IT qualifications or an entry-level IT support technician role.

Who is this course for?

IT Support Technician & IT Training course is designed for anyone looking to start or advance their career as an IT support technician. It's perfect for beginners who want to gain essential IT skills, as well as professionals seeking to enhance their technical expertise. If you're interested in IT support, technical troubleshooting, or providing effective customer service in the IT field, this course is ideal for you.

IT Support Technician Course is also beneficial for:

  • Individuals with an interest in a career in IT support
  • Those seeking to understand the fundamentals of computer technology
  • Professionals looking to enhance their IT literacy for career advancement
  • Anyone curious about the inner workings of computers and networks

Requirements

Enrolling in an IT Support Technician & IT Training course is quite simple!

  • No prior knowledge needed
  • Compatible with any internet-enabled device, including computers, tablets, and smartphones.
  • Consistent learning experience
  • Accessible anywhere, anytime
  • No limitations on access
  • Use Wi-Fi or mobile data

Career path

After finishing the IT Support Technician & IT Training course, you can advance your profession. Look into jobs like:

  • IT Support Technician: £22,000 - £30,000
  • Network Support Specialist: £28,000 - £35,000
  • Service Desk Analyst: £25,000 - £32,000
  • Help Desk Analyst: £20,000 - £28,000
  • System Administrator: £30,000 - £40,000
  • Cybersecurity Analyst: £35,000 - £50,000

Questions and answers


No questions or answers found containing ''.


Chetan Narendrabhai asked:

if i will do this course online is it possible to get a job from India in UK? or only UK students can get a job after completion of this course?

Answer:

Hi there Chetan, Thanks for contacting us! The IT Support Technician & IT Training course is designed for anyone looking to start or advance their career as an IT support technician. It is not only for UK citizens. Anyone around the world can enrol in this course. So, you can join us today; we are always ready to welcome you! Best of luck!

This was helpful. Thank you for your feedback.

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FAQs

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