IT Support Technician Course
SPECIAL OFFER - Available until the end of the month
- Exam(s) / assessment(s) not included in price & must be purchased separately
If you are looking to enter the field of IT, the CompTIA A+ certification is the perfect place to start and is the first step towards a rewarding and successful career as an IT Support Technician.
The CompTIA A+ qualification is recognised as one of the top entry-level certifications in the IT industry. This certification course will provide you with a strong foundation in software, hardware and troubleshooting skills. These will assist you in building, or supplementing, your IT technical knowledge.
Why study IT Courses online?
Technological improvements and advances in educational design mean that studying online is no longer just a low cost alternative to traditional training methods. In many respects our online courses offer training which is superior to the majority of available “classroom” options.
Not only is the effectiveness of the training process enhanced, but also the convenience and overall cost efficiency of studying online makes it a compelling option for training. You can learn at your own pace and can repeat each section as many times as required unlike in a classroom environment.
Studying at your own pace, rewinding and going over the material as often as you need improves your long-term memory retention and makes studying more rewarding.
Module 1: Introduction to Personal Computers and IT Certification
Course And Instructor Introduction
Personal Computer Concepts – Part 1
Personal Computer Concepts – Part 2
Becoming An IT Professional
Module 2: Internal Hardware Components
Motherboards – Part 1
Motherboards – Part 2
BIOS Part 1
BIOS Part 2
Central Processing Unit – Part 1
Central Processing Unit – Part 2
Memory – Part 1
Memory – Part 2
Module 3: Storage Fundamentals
Solid State and Flash Drives
Installing Hard Drives
Module 4: Expanding Hardware Capabilities
Expansion Components Overview – Part 1
Expansion Components Overview – Part 2
Expansion Technologies – Part 1
Expansion Technologies – Part 2
Networking Interface Cards
Alternative Expansion Devices
Module 5: Working with Peripheral Devices
Peripheral Devices Overview
Input Devices – Part 1
Input Devices – Part 2
Input Devices – Part 3
Output Devices: Video Monitors – Part 1
Output Devices: Video Monitors – Part 2
Output Devices: Printers And Scanners – Part 1
Output Devices: Printers And Scanners – Part 2
Output Devices: Printers And Scanners – Part 3
Output Devices: Printers And Scanners – Part 4
Input And Output Devices
Module 6: Mobile Devices
Mobile Devices Overview
Laptop Computer Components - Part 1
Laptop Computer Components - Part 2
Laptop Computer Expansion Capabilities
Replacing Portable Computer Components
Additional Mobile Devices - Part 1
Additional Mobile Devices - Part 2
Mobile Device Ports And Connectors
Module 7: Computer Networking
Networking Fundamentals – Part 1
Networking Fundamentals – Part 2
Network Devices – Part 1
Network Devices – Part 2
Cable And Connectors – Part 1
Cables and Connectors – Part 2
TCP-IP Fundamentals – Part 1
TCP-IP Fundamentals – Part 2
TCP-IP Fundamentals – Part 3
TCP-IP Fundamentals – Part 4
TCP-IP Fundamentals – Part 5
TCP-IP Fundamentals – Part 6
Wireless Networks – Part 1
Wireless Networks – Part 2
Module 8: Hardware and Network Troubleshooting
Troubleshooting Models - Part 1
Troubleshooting Models - Part 2
Troubleshooting Physical Issues - Part 1
Troubleshooting Physical Issues - Part 2
Troubleshooting Physical Issues - Part 3
Troubleshooting Physical Issues - Part 4
Troubleshooting Networking Issues - Part 1
Troubleshooting Networking Issues - Part 2
Troubleshooting Mobile Devices
Please note that the official exam is not included, however for those who complete the course, they will receive a completion certificate upon request.
Who is this course for?
This course is ideal for anyone who is looking to begin a career in the IT field; as well as anyone who is looking to validate their experience with a leading certification.
There are no prerequisites for studying the CompTIA A+ 220-901 course.
IT Support Technician
Desktop Support Technician
1st Line Support
2nd Line Support
Service Desk Administrator
Questions and answers
No questions or answers found containing ''.
Is there no provision of writing the exam online? This is in line with when an applicant is unable to travel to where the exam may take place
The exams are sat with PearsonVueThis was helpful. Thank you for your feedback.
James Watt asked:
Does this course require an exam? If so, is this done online or in a centre and is there a separate fee to do the exam?
The course is aligned to the CompTIA A+ 220-901 exam. The CompTIA website will direct you to where the exams can be sat in the UK, CompTIA currently charge around £120 for the exam.This was helpful. Thank you for your feedback.
Will this course, once completed, be enough for me to get a level 1 it support job!?
CompTIA A+ is a gateway certifcation for IT roles. However, you will need both the 901 & 902 to become fully CompTIA A+ certifiedThis was helpful. Thank you for your feedback.
Do you have exam centres for ComptiA+ exams in Zambia?
PearsonVue offer exam locations in ZambiaThis was helpful. Thank you for your feedback.
Can I do this course on my iPad, also is this course enough to get me a starting job in IT.
Yes the course can be done on an iPad but please note it is optimised for laptop or PCThis was helpful. Thank you for your feedback.
I live in Jamaica so how would I do the exam?
Exams can be sat in PearsonVue who are an International companyThis was helpful. Thank you for your feedback.
Is there a certificate available at the end of the course that would be posted? or would it be a pdf online?
We can issue a course completion certificate but would advise that you sit the official CompTIA exam.This was helpful. Thank you for your feedback.
if i complete this course, will it be enough to get a job such as in ware house IT department?
The CompTIA A+ is a gateway certification for a career in ITThis was helpful. Thank you for your feedback.
How long is the course and is there any thing I need to do the course
Course access is 1 month.This was helpful. Thank you for your feedback.
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