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IT Support Engineer Career Change Bootcamp

Guaranteed Job OR Your Program Fees Back


Fortray Global Services LTD

Summary

Price
£2,000 inc VAT
Or £166.67/mo. for 12 months...
Study method
Online
Course format What's this?
Reading material - PDF/e-book, slides, article/plain text
Duration
12 weeks · Self-paced
Access to content
6 months
Certifications
CompTIA A+
Microsoft 365 Certified Endpoint Administrator Associate
Professional certification What's this?
Certificates
  • MD-102 - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

2 students enquired about/purchased this course

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Overview

Start your Career in Tech with Guaranteed Job & Career Growth

  • Learn with the industry experts active in the field
  • Launch a rewarding career in IT Support
  • 1:1 mentorship for Network Engineer career path
  • Project-based curriculum with real-life projects
  • Microsoft MD-102 exam voucher included

Fortray's Career Change IT Support Engineer Traineeship offers comprehensive training and certifications from foundational to advanced levels. With flexible learning options and expert-led online live sessions, you will gain the skills needed for entry-level IT Support roles. Our dedicated recruitment specialists ensure job placement success, backed by a job/money-back guarantee. Start a career and earn up to 35K as an IT Support Engineer. Through our Career-focused Mentorship and Training, you can earn up to 60K as an IT Infrastructure Engineer! Enroll Now!

Certifications

CompTIA A+

Awarded by CompTIA

Microsoft 365 Certified Endpoint Administrator Associate

Awarded by Microsoft

Certificates

MD-102

Digital certificate - Included

As a candidate for this certification, you have subject matter expertise managing devices and client applications in a Microsoft 365 tenant by using Microsoft Intune.
  • Implementing solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types.
  • Implementing and managing endpoints at scale by using Microsoft Intune, Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security, Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and Windows 365.
  • Implementing identity, security, access, policies, updates, and apps for endpoints.

As an endpoint administrator, you collaborate with architects, Microsoft 365 administrators, security administrators, and other workload administrators to plan and implement a modern workplace strategy that meets the business needs of an organization.

Course media

Description

1. CompTIA ITF Bootcamp

Gain foundational IT knowledge with our CompTIA IT Fundamentals (ITF) Bootcamp, designed per job market requirements. This Instructor-led live online course by Fortray covers essential IT concepts, providing a solid base for those starting their IT careers or looking to enhance their skills.

What You Will Learn:

  • Basic IT concepts and terminology
  • IT Hardware Infrastructure
  • Navigating and managing operating systems
  • IT Professionalism and Soft Skills

Skills and Tools Covered:

  • IT basics
  • PC setup
  • Software
  • Databases
  • Security
  • OS
  • Networking

2. CompTIA A+ Bootcamp

Fortray's CompTIA A+ Bootcamp is designed for IT career starters. This Instructor-led online live module prepares you for technical support roles with hands-on training in hardware installation, software troubleshooting, operating systems, networking essentials, and security fundamentals.

What You Will Learn:

  • Hardware installation and configuration
  • Software troubleshooting techniques
  • Operating system fundamentals
  • Professional operational procedures

Skills and Tools Covered:

  • Hardware
  • Troubleshooting
  • OS
  • Networking
  • Security
  • Virtualization
  • Operational Procedures

3. MD-100: Install the Windows Client

With Fortray’s MD-100 Module, learn deploying, configuring, securing, managing, and monitoring Windows in an enterprise environment. This module is specifically designed to meet IT support job market requirements. Led by expert instructors, it features live sessions and hands-on challenges.

What Will You Do:

  • Deploy Windows and Configuration of devices
  • Manage and use Hyper-V on Windows client
  • Configure networking and access
  • Manage users, groups, and computer objects
  • Manage security settings on Windows client
  • Perform system and data recovery

Skills and Tools Covered:

  • Windows Deployment
  • Device Management
  • IP Services
  • Configuring connectivity
  • Windows Maintenance
  • App Management
  • Monitoring Backup
  • Data Recovery
  • Computer Objects
  • Virtualization
  • BitLocker
  • MS Deployment Toolkit (MDT)

4. MD-102: Endpoint Administrator Bootcamp

Learn to control endpoints using necessary tools such as Intune and Microsoft 365 in Fortray’s Instructor-led online live Bootcamp. An intermediate-level hands-on training module designed to meet IT support job requirements for day-to-day tasks.

What You Will Learn:

  • Managing identity, security, access, policies, updates, and applications for endpoints
  • Implementing solutions for efficient deployment and management of endpoints across various operating systems, platforms, and devices
  • Utilizing Microsoft Intune, Windows 365, and Windows Autopilot for endpoint management
  • Leveraging Microsoft Defender for Endpoint for Endpoint Security
  • Implementing and managing endpoints at scale with Microsoft Enterprise ID solutions

Skills and Tools Covered:

  • Deployment
  • Identity Management
  • Microsoft Intune
  • Device Lifecycle
  • Device Monitoring
  • App Protection
  • Endpoint Protection
  • MDT
  • Autopilot
  • Microsoft Entra
  • Compliance
  • Synchronization

5. MS-900: Microsoft 365 Fundamentals BootcampILT

Understand cloud concepts, core Microsoft 365 services and concepts. Have a grip on security and compliance knowledge through Fortray’s MS-900. This online live session-based module is led by experienced instructors to fulfil IT support job requirements.

What You Will Configure and Practice:

  • Different types of cloud services are available
  • Benefits and considerations for using cloud, hybrid, or on-premises services
  • Productivity solutions of Microsoft 365
  • Endpoint modernization, management concepts, and deployment options in Microsoft 365
  • Microsoft 365 pricing, licensing, and support

Skills and Tools Covered:

  • Cloud Concepts
  • Microsoft 365
  • MS365 Services
  • Security
  • Compliance
  • MS365 Pricing
  • Licensing
  • Support

6. MS-102: Microsoft 365 Administrator BootcampILT

Fortray’s online Live Instructor-led MS-102 module upskills learners to confidently deploy and proficiently manage Microsoft 365 as per industry requirements. Learn tenant-level administration and explore the versatility of cloud and hybrid environments.

What You Will Learn and Get:

  • Get loads of hands-on experience with Microsoft 365 required in the market
  • Deploy and manage a Microsoft 365 tenant
  • Implement and manage Microsoft Entra identity and access
  • Implement and manage endpoint protection by using Microsoft Defender for Endpoint

Skills and Tools Covered:

  • Server Administration
  • DNS
  • PowerShell
  • Microsoft Entra
  • Microsoft Defender
  • Microsoft 365 tenant
  • Monitoring
  • Microsoft Entra Connect
  • Windows Hello
  • MFA
  • SSPR

7. AZ-900: Microsoft Azure Fundamentals

Upskill and increase your cloud knowledge with Fortray’s online live Instructor-led Microsoft AZ-900 module. Master the essentials of Microsoft Azure, from basic cloud concepts to the diverse range of Azure services. Open the door to new opportunities in the cloud with confidence and expertise.

What You Will Learn and Get:

  • Cloud concepts and service types
  • Benefits of using cloud services
  • Core architectural components of Azure

Skills and Tools Covered:

  • Compute
  • Networking
  • Storage Cloud Computing
  • High Availability
  • Scalability
  • Azure Virtual Machines
  • Azure Web Server
  • Azure Storage Services

Who is this course for?

The Program is designed for Individuals

  • Age 18 years or above
  • No prior IT Experience
  • Basic computer literacy
  • A Windows machine with stable internet

Requirements

Anyone who has a passion for changing their Career in IT

Career path

Path to IT Support Professional

  • Upskill as an IT Support Engineer
  • Recruitment with Guaranteed Job
  • Career as an IT Support Engineer
  • Training & Mentorship to be a Network Engineer

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