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IT Service Helpdesk & Technical Support Job Ready Programme with Career Guidance cover image

IT Service Helpdesk & Technical Support Job Ready Programme with Career Guidance
Academy for Health & Fitness

Month End Sale! Job Ready Skills | Lifetime Access to 3000+ Courses | CV Support | Free Certificates | Expert Mentorship

Summary

Price
£449 inc VAT
Or £74.83/mo. for 6 months...
Study method
Online
Course format
Video
Duration
3 months · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
400 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD Accredited e-Certificate - Free
  • CPD Accredited Framed (Hardcopy) Certificate - Free
  • Enrolment Letter - Free
  • QLS Endorsed Certificate - Free
  • Student ID Card - Free
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students

Overview

"Launch your career as an IT Service Helpdesk Technician and earn up to £35,000 per year!"

The UK’s IT sector is booming, with over 3.5 MILLION people employed in the industry. The demand for skilled IT professionals, particularly in IT service helpdesk and technical support roles, is growing at an exponential rate. As reports suggest, there’s never been a better time to dive into this field. The IT Service Helpdesk & Technical Support Job Ready Programme with Career Guidance is designed to help you gain the necessary skills and certifications needed to succeed.

This programme offers 30 in-depth courses, from IT service helpdesk basics and Windows troubleshooting to advanced networking and cybersecurity. You’ll learn essential topics like CompTIA certifications, penetration testing, cloud computing, and Linux security, giving you the skills to navigate today’s tech landscape. The course ensures you’re ready for the diverse roles within IT support, security, and system administration.

Take the leap into a thriving industry with the IT Service Helpdesk & Technical Support Job Ready Programme. Enrol now to gain the certifications, skills, and guidance that will help you land a job and advance in the IT sector. Your future in IT starts here!

What We Provide?

  • Comprehensive Access: Lifetime access to over 3,000+ courses.
  • Specialised Training: 30 industry-standard core courses + 10 career support courses.
  • Professional Development: Training for CV enhancement, portfolio building, and networking.
  • Career Coaching: Complete job readiness and coaching sessions.
  • 24/7 Support: Constant tutor support and consultations.
  • Certifications: Free CPD Accredited Diploma, a QLS Endorsed Certificate, and course-specific certificates.
  • Free Extras: Enrolment letter and digital student ID card.
  • Free Resource: Access to our eBook Library

IT Service Helpdesk & Technical Support Current Job Opportunities (in UK)

  • Reed: Currently 5,458 IT Service Helpdesk & Technical Support Jobs
  • LinkedIn: Currently 2,000 Job Openings in IT Service Helpdesk & Technical Support in the United Kingdom
  • Indeed: 300 Jobs Available in the IT Service Helpdesk & Technical Support Sector

Core IT Service Helpdesk & Technical Support Courses in this Programme:

  • ➽ Course 01: IT Service Helpdesk & Technical Support
  • ➽ Course 02: Complete Windows 10 Troubleshooting for IT HelpDesk
  • ➽ Course 03: Essential IT Skills Level 2
  • ➽ Course 04: CompTIA IT Fundamentals ITF+ (FCO-U61)
  • ➽ Course 05: CompTIA A+ (220-1001)
  • ➽ Course 06: CompTIA A+ (220-1002)
  • ➽ Course 07: CompTIA Network+ Certification (N10-007)
  • ➽ Course 08: Cyber Security Awareness Training
  • ➽ Course 09: Cyber Security Incident Handling and Incident Response
  • ➽ Course 10: Cyber Security Law Training
  • ➽ Course 11: CompTIA Security+ (SY0-601)
  • ➽ Course 12: CompTIA PenTest+ (Ethical Hacking)
  • ➽ Course 13: CompTIA CySA+ Cybersecurity Analyst (CS0-002)
  • ➽ Course 14: Network Security
  • ➽ Course 15: Linux Security and Hardening
  • ➽ Course 16: Internet of Things Security
  • ➽ Course 17: CPTE – Certified Penetration Testing Engineer
  • ➽ Course 18: Web Application Penetration Testing
  • ➽ Course 19: Mile2 Certified Penetration Testing Consultant (CPTC)
  • ➽ Course 20: Penetration Testing with OWASP ZAP
  • ➽ Course 21: CompTIA PenTest+ (Ethical Hacking)
  • ➽ Course 22: IT Administration and Networking
  • ➽ Course 23: Linux Shell Scripting
  • ➽ Course 24: Linux File System
  • ➽ Course 25: Computer Programming
  • ➽ Course 26: Computer Science With Python
  • ➽ Course 27: Understanding Data Protection and Data Security
  • ➽ Course 28: WordPress Security Mastery
  • ➽ Course 29: Basics of Network Security
  • ➽ Course 30: Cloud Computing / CompTIA Cloud+ (CV0-002)

Essential Career Support Training:

  • ➽ Course 01: CV Writing and Job Searching
  • ➽ Course 02: Public Speaking and Presentation Skill Course
  • ➽ Course 03: Interview Skills: Ace the Interview
  • ➽ Course 04: How to Create a Professional LinkedIn Profile
  • ➽ Course 05: Master Yourself in Talking with Strangers
  • ➽ Course 06: Principles of Motivational Interviewing
  • ➽ Course 07: 11 Essential Career Soft Skills
  • ➽ Course 08: The Secrets of Body Language
  • ➽ Course 09: Goal Setting Masterclass
  • ➽ Course 10: Effective Communication Skills

Achievement

Certificates

CPD Accredited e-Certificate

Digital certificate - Included

CPD Accredited Framed (Hardcopy) Certificate

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

QLS Endorsed Certificate

Hard copy certificate - Included

Student ID Card

Digital certificate - Included

Assessment details

Assessment

Included in course price

CPD

400 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The IT Service Helpdesk & Technical Support Job Ready Skills Programme & Career Guide is a comprehensive learning solution designed to ensure your success in the field. This programme combines job-ready skills with expert career guidance, preparing you to confidently handle real-world challenges and excel in your profession.

Tailored to provide you with the key knowledge and tools needed for success, this programme equips you to thrive from day one. Whether you're entering the workforce, transitioning to a new industry, or seeking to advance in your current role, it serves as the ultimate resource for career development and growth.

What’s Included in the Job Ready & Career Guidance Programme Package?

  • Unlimited Learning Access: Choose from over 3,000+ courses across diverse fields, tailored to foster broad professional capabilities.
  • 1-on-1 Mentorship: Get personalised mentorship sessions with experienced professionals who will help you tackle advanced topics and career challenges.
  • Dedicated Tutor Support: Get 24/7 tutor support and tailored guidance on job applications, interviews, and the onboarding process.
  • Mock Interview with Feedback: Practice makes perfect! Participate in a mock interview session and receive detailed feedback to improve your performance.
  • Free Certificates: Earn free PDF and hardcopy certificates for each course you complete. Showcase your achievements and boost your credibility with employers.
  • Market Insights: Understand the latest industry trends and job opportunities with our detailed market analysis. We'll help you target the right roles.
  • Essential Professional Training: We provide essential professional training for career advancement, covering everything from effective CV writing and job search techniques to advanced skills in IT Service Helpdesk & Technical Support.
  • Effective Communication Skills: Enhance your ability to communicate effectively and present your ideas clearly in any professional context with our Essential Career Support Training.
  • Career Longevity Tools: Our dynamic Career Support Training helps you build a sustainable professional plan and learn effective networking to secure and excel in your desired career path.
  • Continuous Career Development: Leverage exclusive job listings and ongoing career advice to stay ahead in your field.

What Sets This Programme Apart & Prepares You for Success:

  • Expert Career Guidance: Receive personalised advice and mentorship from industry professionals to effectively navigate your career path.
  • Industry-Standard Certifications: Earn credentials that validate your expertise and boost your employability.
  • Real-World Readiness: Develop industry-relevant capabilities to confidently tackle professional challenges from the start.
  • Comprehensive Skill Development: Master both technical and soft skills, preparing you to thrive in any professional environment.
  • Interactive Learning: Engage with real-world tasks through dynamic lessons and assignments designed to reflect actual workplace challenges, enhancing both technical and soft skills.
  • Flexible & Accessible Learning: Study at your own pace, anytime, anywhere, with lifetime access to course materials.
  • Career Confidence Building: Gain the confidence to excel in interviews, networking, and workplace scenarios through targeted training.
  • Continuous Growth Support: Access ongoing resources and tools to fuel your career development long after Programme completion.

Why Choose Academy for Health and Fitness?

  • Trusted by over 1M students and 10K global business partners
  • 3,000+ Accredited Courses
  • Expert-Designed, Interactive Online Training
  • Recognised Certifications (CPD, QLS, RoSPA, and more)
  • Career-Oriented Approach
  • 24/7 Tutor Support

How Can We Offer Job Ready Programme?

HF Online provides consultancy, professional and educational services to many companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.

Who is this course for?

This IT Service Helpdesk & Technical Support Course is ideal for:

  • Job Seekers: Needing guidance on CV writing, interviews, and career planning.
  • Aspiring Professionals: Looking to enhance their knowledge in the industry.
  • Career Changers: Seeking to transition into IT Service Helpdesk & Technical Support roles.
  • Professionals: Wanting to upskill or advance in their current field.
  • Anyone: Interested in building a strong foundation for a successful career in IT Service Helpdesk & Technical Support.

Requirements

  • Device: A computer, tablet, or smartphone with internet access.
  • Time Commitment: Flexible learning, but we recommend dedicating 5 hours per week.
  • Motivation: A willingness to learn and apply new skills.
  • No Prior Experience Needed: Suitable for beginners and experienced learners alike.

Career path

After completing this IT Service Helpdesk & Technical Support Course, you will have a variety of careers to choose from. The following job sectors are available:

  • IT Support Specialist – £25,000 to £40,000
  • Helpdesk Technician – £22,000 to £35,000
  • Technical Support Engineer – £30,000 to £50,000
  • IT Service Desk Analyst – £26,000 to £42,000
  • Desktop Support Engineer – £28,000 to £45,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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