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ISO 9001:2015 Quality Management - CPD Certified cover image

ISO 9001:2015 Quality Management - CPD Certified
Learndrive

CPD Accredited | Tutor Support | Lifetime Access | Easy Refund

Summary

Price
£16 inc VAT
Study method
Online, On Demand 
Course format
1 Video (with subtitles and transcript) and 18 PDFs
Duration
1.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate from LearnDrive - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
14 students purchased this course

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Overview

ISO 9001:2015 Quality Management - CPD Certified

The ISO 9001:2015 Quality Management course provides a comprehensive understanding of the internationally recognised standard for quality management systems. This course offers a detailed overview of the key principles, requirements, and processes outlined in the ISO 9001:2015 standard.

Key Performance Metrics:

  • Grasp ISO 9001:2015 fundamentals, benefits, and principles for Quality Management.
  • Analyse ISO 9001:2015 leadership, including top management and policy, enhancing Quality Management.
  • Plan ISO 9001:2015 certification with risk-based thinking and quality objectives, demonstrating planning expertise in Quality Management.
  • Understand ISO 9001:2015 support, including resources and competence, for effective Quality Management.
  • Comprehend ISO 9001:2015 operational requirements, ensuring proficiency in Quality Management operations and evaluation.

Courses Included:

  • Course 01: ISO 9001:2015 Quality Management
    Course 02: Mystery Shopping

Accreditation:

This ISO 9001:2015 Quality Management course is CPDQE accredited. CPD stands as a universally recognised benchmark for ongoing professional development, endorsed by numerous professional organisations, employers, and academic institutions both in the UK and across the globe.

Perks:

  • Dual Certificate
  • 5 CPD Points
  • CPDQE Certified
  • 24/7 Tutor Support

Certificates

Curriculum

This course contains

Format: 1 Video (with subtitles and transcript) and 18 PDFs

Duration: 1h and 48m

    • 1: Promo 00:34
    • 2: ISO 9001: Quality Management : Introduction ISO 9001 2015 05:00

    • 3: ISO 9001: Quality Management: Leadership 07:00

    • 4: ISO 9001: Quality Management : Planning 07:00
    • 5: Care for a Feedback? 01:00

    • 6: ISO 9001: Quality Management: Support 07:00

    • 7: ISO 9001: Quality Management: Operation 07:00

    • 8: ISO 9001: Quality Management: Performance Evaluation 06:00
    • 9: Thank You ! 01:00

    • 10: Module 01_ Introduction to Mystery Shopping.edited.docx - _ 06:00
    • 11: Module 02_ Responsibilities of a Mystery Shopper.edited.docx - _ 06:00
    • 12: Module 03_ Market Research in Mystery Shopping.edited.docx - _ 07:00
    • 13: Module 04_ Preparing for Your Mystery Shopping Career.edited.docx - _ 08:00
    • 14: Module 05_ Types of Assignments in Mystery Shopping.edited.docx - _ 06:00
    • 15: Module 06_ The Mystery Shopping Process.edited.docx - _ 06:00
    • 16: Module 07_ Report Writing for Mystery Shoppers.edited.docx - _ 07:00
    • 17: Module 08_ Enhancing Your Mystery Shopping Skills.edited.docx - _ 07:00
    • 18: Module 09_ The Business Side of Mystery Shopping.edited.docx - _ 07:00
    • 19: Module 10_ Next Steps in Your Mystery Shopping Career.edited.docx - _ 06:00

Description

Key Lesson Snippets:

  • Introduction to ISO 9001:2015: Learn ISO 9001:2015 fundamentals, focusing on key principles and benefits in Quality Management.

  • ISO 9001 Leadership Principles: Delve into ISO 9001:2015's leadership segment, discussing policies and organizational roles in Quality Management.

  • ISO 9001 Planning: Master core planning aspects of ISO 9001:2015, including risk-based thinking and planning for changes in Quality Management.

  • Support in ISO 9001: Discuss essential support components of ISO 9001:2015, including resources and communication in Quality Management.

  • ISO 9001 Operations: Explore operational requirements under ISO 9001:2015, emphasizing operational planning and control in Quality Management.

  • Performance Evaluation in ISO 9001: Learn about performance evaluation as per ISO 9001:2015, focusing on monitoring, auditing, and analysis in Quality Management.

Career path

  • Quality Assurance Executive
  • Quality Assurance Assistant
  • Customer Satisfaction

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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