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IoSCM Level 5 Qualification in Supply Chain and Operations Management

Part of the Supply Chain and Operations Management



£1,019 inc VAT
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Study from just £102 a month INTEREST FREE. Course also available at Certificate, Diploma and ...

Study method
Distance learning, self-paced
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card available but not included in price What's this?

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Achieve an internationally recognised and accredited qualification, from the UK’s leading Institute for Supply Chain Management. Begin your journey with IoSCM from as little as £102, using an interest-free instalment plan. Online training, no examinations, access to noted industry professionals and networking

The Institute of Supply Chain Management (IoSCM) provide online learning qualifications, supported by their team of industry expert Tutors and student support team. IoSCM offers a unique learning journey, allowing you to tailor the qualification around your specific interest, training requirements and preferred study plan; you select your units and hours of study, as well as how you’re assessed – use your knowledge, evidence from your working role, or past qualifications.


Core Units


  • Warehouse Policies
  • Requirements
  • Inventory Strategy
  • Legislation
  • Technology Advances
  • Financial systems

Transport Management

  • Nature and Purpose of Transport Planning
  • Land Use
  • Sustainability
  • Transport Demand
  • Movement of Freight

Quality Management

  • The Concept of Quality Management
  • Embedding Quality Management
  • Systems that Support Quality Management

Purchasing Management

  • Key Roles of Management
  • Impact of Legislation
  • Working Relationships with Suppliers
  • Effective Negotiating Skills

Production Management

  • Production Planning
  • Production Planning, Sales Planning and Forecasting
  • Master Scheduling Terminology
  • Development of Manufacturing and Control Systems
  • Improve Planning Performance

Ports and Shipping Management

  • Shipping and International Trade
  • Business Strategy in Shipping
  • Port Operations Management
  • Agile Ports
  • Port Development

Operation Management Processes

  • Operations Management
  • Operations Processing
  • Relationship between Operations Management and Strategic Planning
  • Operations Improvement Techniques
  • Organisational Challenges

Movement of Goods

  • Principles and Practices in relation to the Movement of Goods
  • The Characteristics of Goods and the Impact on their Handling
  • Considerations that Influence the Flow of Goods


  • Logistics Services
  • Aim of Logistics
  • Transport
  • Policies and Influencel
  • Organisational Requirements
  • Tools


  • Purpose of Inventory Management
  • Fixed Period and Fixed Quantity Models
  • Effect of Inventory Management on Supply Chain
  • Modern Inventory Systems
  • Minimising Stock Level

Optional Units

Road Freight Management

  • Role of Road Transport
  • Setting Standards and Performance Measurements
  • Scheduling, Quality and Security
  • Route Planning
  • Role of Management
  • Effective Communication Skills

Risk Management

  • Risk Management Roles and Responsibilities
  • Risk Assessment Process and the Management of Risk
  • Risk Management Strategy

Management Information Systems (MIS)

  • Management Information System (MIS)
  • Role of a Management Information System
  • MIS and Business Strategy
  • MIS and Organisation Change


  • Leadership and Management
  • Decision Making
  • Managing and Implementing Change
  • Risk Management Processes
  • Project Management

Human Resource Management

  • The Meaning and Importance of Human Resource Management (HRM)
  • The Meaning and the Role of Human Resource Planning (HRP) in Organisations
  • The Meaning of Human Resource Development (HRD)
  • The Recruitment and Selection Process

Finance Management

  • Costing Information
  • Standard Costing and Performance
  • Techniques Used to Measure Performance and Manage Costs
  • Estimation Techniques

Customer Service

  • Managing Customer Relationships
  • Customer Focused Culture:Customer care; Improving service delivery; Culture change
  • Customer Satisfaction:Return on investment; Assessing customer satisfaction; Customer care charter
  • Managing Customer Complaints:Current practices; Customer loyalty; Complaints policies and procedures


  • Range of Business
  • Business Functions and Departments
  • Quality Management Systems
  • Communication

Sea Freight

  • Principles of Sea Freight Management
  • Legislation and Regulations
  • The Role of Shipping Freight Operations
  • Different Financial Strategies

Project Management

  • Principles of Project Management
  • How to Identify and Justify a Management Project
  • Conducting Research and Analyse Data
  • Monitor, Review and Evaluate

International Trade Management

  • Rules and Regulations of International Trade Management
  • Key Features of a Successful Global Strategy
  • Importance of International Financial Strategies and Risk Associated

Contracting in the Public Sector

  • Different Types of Contracts
  • Monitor and Evaluate the Performance of Contractors

International Freight Management

  • Air Freight Forwarding Operations
  • Sea Freight Forwarding Operations
  • Concept of an Agile Port

Master Scheduling Techniques (MST)

  • Purpose of MST
  • Scope of MST
  • Monitoring and Controlling MST

Environmental Issues in Manufacturing

  • Factors that Influence Environmental Issues
  • Importance of Infrastructure and Equipment
  • Monitoring and Controlling the Impact of Manufacturing on the Environment

The Machinery of Government and Procurement

  • Drivers and Decision Makers of Central and Local Government
  • Measures for Protecting Against Fraud
  • Financial Accountability for Procurement Policy and Practice

Marketing for Purchasers

  • Role of Marketing in an Organisation
  • Analysis of Marketing Information
  • Components of a Marketing Mix

Who is this course for?

As with most supply chain sectors, the roles and responsibilities of those in a Supply Chain Management and Operations position can be varied. IoSCM’s Supply Chain Academy enables those in industry to develop their skills through bespoke distance learning courses.


There are no previous requirements needed to study this course and IoSCM will evaluate whether this is the right course for you, ensuring you don’t waste valuable time and resources studying the wrong course.

Career path

This course is designed to give students the opportunity to progress within the supply chain industry allowing them to further their knowledge and progress within their role.

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.