IoSCM Level 3 Qualification in Supply Chain Operations



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PLEASE NOTE: The price stated is for the Award qualification only (1 unit of study). Prices for... Read more

Study method
Distance learning, self-paced
6 Months
Level 2 Award in Supply Chain Management
Professional What's this?
Regulated What's this?
Additional info
  • Exam(s) / assessment(s) not included in price & must be purchased separately
  • Tutor is available to students
  • TOTUM card is available to purchase separately What's this?

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The Institute of Supply Chain Management (IoSCM) is the leading institute for supply chain qualifications, available at award (price listed), certificate, diploma and extended diploma.

Their courses are delivered via online learning, supported by their team of industry experts with experience across all areas of the supply chain.

IoSCM offers a unique learning method, which is adaptable around your experiences, goals and what you would like to achieve. The courses are 100% adapted to suit the individual; you select your units, hours of study and how your assessed – use your knowledge, evidence from your working role or past qualifications.

About IoSCM and their course

Guarantee success in your industry with the Institute of Supply Chain Management. We offer every student much more than just a qualification; we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.

You can custom build the IoSCM Level 3 Supply Chain Operations qualification in order to meet your career ambitions, future job specification or accredit your current skill set.

This qualification is industry recognised across the globe. All IoSCM qualifications are designed and developed by industry experts to provide first class study materials


Through completion of this IoSCM Level 3 qualification, you’ll receive an internationally recognised certification from IoSCM in Supply Chain Operations.

As well as this, you’ll be awarded an industry recognised qualification, Level 3 in Supply Chain Operations from SFEDI Awards


The IoSCM Level 3 in Supply Chain Operations is comparable to a HND.

The Level 3 is recognised and much sought after by employers and businesses. It gives you realistic, industry-specific knowledge and skills that is entirely tailored to you and the sector, giving you the best chance of gaining employment across the supply chain.

You can study around your current commitments and still save time and money in comparison to a full time or classroom based course, as you can study at your own pace and in the comfort of your own home. If you’d like to find out how an IoSCM qualification can be significantly beneficial to your career, give our expert Course Advisors a call today.

The Level 3 courses are available as:

  • Award
  • Certificate
  • Diploma

Assessment Based Study

No exams.

Use the knowledge you’ve developed through studying with IoSCM or other professional bodies, submit evidence of prior/current experience or learn through IoSCM expert course material and submit assignments to achieve your qualification.


Level 2 Award in Supply Chain Management
Regulated by Ofqual


Core Units

Warehousing Operations

  • Warehouse Departments
  • Bridge Between Supply and Demand
  • Warehouse Management Systems (WMS)
  • Types of Warehouses
  • Warehouse Location Factors
  • Health and Safety
  • Industrial Equipment
  • Housekeeping
  • Receiving Goods
  • Contingency Plan

Transport Planning Operations

  • Role of Transport
  • Transport
  • Principles of Transport Planning
  • Legislation & Regulations
  • Health & Safety Measures
  • Transport Equipment
  • Transport Planning
  • External Influences
  • Demand Types
  • Planning with Regard to Modal Choice

Supply Chain Operation

  • The Supply Chain
  • Relationships
  • Supply Chain Components
  • Logistics
  • Integrated Systems
  • Risks to a Supply Chain
  • Supply Chain Performance Measurement
  • Lean
  • Benchmarking
  • Supply Chain Integration

Purchasing Processes

  • Organisations Involved in the Purchasing Role
  • Relationships
  • Markets
  • External Factors
  • Purchasing
  • Sourcing Suppliers
  • Suppliers Requirements
  • Law

Ports and Shipping

  • Types of Ports
  • Port Functions
  • Seaport Connection and Transhipment
  • Maritime Network Considerations
  • Port Considerations
  • External Factors
  • Infrastructural Requirements
  • Challenges

Manufacturing and Production

  • Organising Production
  • Level of Demand
  • Competitors
  • Sales Forecasting
  • Production Planning
  • Planning using Buffer Stocks
  • Productivity
  • Quantity of Inputs
  • Materials Development
  • Analysis Tools
  • Lean


  • Logistics Services
  • Aim of Logistics
  • Transport
  • Policies and Influence
  • Organisational Requirements
  • Tools

Inventory Processes

  • Inventory
  • Purpose of Inventory
  • Inventory Control Process
  • Alternatives to Holding Inventory
  • Stock
  • Customer Service
  • Alternatives to Holding Stock
  • Financial
  • Inventory Systems


  • Role of Freight
  • Transport
  • Route Plan
  • Environmental
  • External Influences
  • Legislative
  • Freight Performance

Business Improvement Techniques

  • Need and Application of Business Improvement
  • Improvement Activities
  • Improvement Activities Resources
  • Communication


  • Range of Business
  • Business Functions and Departments
  • Quality Management Systems
  • Communication
  • Legislation
  • Health and Safety
  • Marketing

Optional Units

Customer Service

  • Managing Customer Relationships
  • Customer Focused Culture
  • Customer Satisfaction
  • Managing Customer Complaints

Freight Forwarding

  • Role of Freight
  • Transport
  • Route Plan
  • External Influences
  • Legislative
  • Freight Performance

Human Resource Management

  • The Meaning and Importance of Human Resource Management (HRM)
  • The Meaning and the Role of Human Resource Planning (HRP) in Organisations
  • The Meaning of Human Resource Development (HRD)
  • The Recruitment and Selection process

Improving Team Performance

  • Team Development
  • Effective Characteristics
  • Issues Encountered
  • Team Building
  • Team Evaluation
  • Communication

Introduction to International Trade and Freight

  • Trade
  • Freight
  • Goods Identification
  • Freight Organisations
  • Trade Legislation and Regulations
  • Trading Documentation
  • Customer Requirements
  • Freight Systems


  • Leaders
  • Objectives
  • Leadership Theory
  • Leaders Mistakes/Challenges
  • Communication

Lean Manufacturing

  • Lean Techniques
  • Lean Principles
  • Eight Deadly Wastes
  • External Factors
  • Internal Factors
  • Implementation Process

Production Planning and Control

  • Production Planning
  • Business Plan
  • Manufacturing Capacity
  • Resources
  • Improvements
  • Product Planning Control and Flow
  • Financial Resources
  • Sales and Operations Planning (S&OP)
  • Shop Floor Control
  • Management
  • Process Design Techniques

Road Freight Operations

  • Road Freight Key Drivers
  • Environmental Concerns
  • Regulation Requirements
  • Legislative
  • Transportation Documentation
  • Trade Barriers

Client and Supplier Relationships

  • Internal and External Relationships
  • Effective Supplier Relationships


  • Customs and Excise
  • Terms
  • Compulsory stops
  • Clearing goods

Environmental Issues in Manufacturing

  • Environmental issues in manufacturing
  • The factors that influence environmental issues in manufacturing
  • The importance of organisational infrastructure requirements for environmental issues in manufacturing

MRP/ERP Systems

  • Components of a MRP System
  • Components of an ERP System
  • Implementation of MRP & ERP Systems
  • Business implementation
  • Monitor MRP/ERP Systems

Introduction to Ports and Shipping

  • Types of Ports
  • Port functions
  • Seaport connection and transhipment
  • Maritime network considerations
  • Port considerations
  • External factors

Purchasing in Action

  • The role of Purchasing and Procurement
  • The sourcing and Procurement cycle
  • Contracts and Service Level Agreements (SLA)

Secure Cargo

  • Legal responsibilities
  • Air Freight:Air Waybill
  • Container Transport
  • Lashing

Understanding the Purchasing Environment

  • The Role of Purchasing
  • Purchasing and Business Strategy
  • Purchasing Contexts

Who is this course for?

As with most supply chain sectors, the roles and responsibilities of those in a Supply Chain Management and Operations position can be varied. IoSCM’s Supply Chain Academy enables those in industry to develop their skills through bespoke distance learning courses.


There are no previous requirements needed to study this course and IoSCM will evaluate whether this is the right course for you, ensuring you don’t waste valuable time and resources studying the wrong course.

Career path

This course is designed to give students an understanding of the supply chain industry allowing them to further their knowledge and progress within their role.

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