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Introduction to Welfare Benefits
CPD Online College

Online CPD Course

Summary

Price
£28.80 inc VAT
Study method
Online
Duration
3 hours · Self-paced
Qualification
No formal qualification
CPD
3 CPD hours / points
Certificates
  • Introduction to Welfare Benefits - Free

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Overview

In our introduction to welfare benefits course, you will gain a detailed insight into the welfare benefits system structure and the various different types of benefits available. This course will also cover who is eligible, how to make a claim and how benefits are paid.

Certificates

Introduction to Welfare Benefits

Digital certificate - Included

Once you complete the course and pass the quiz, you can download the digital copy of your certificate immediately.

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

On completion of the course, students will gain an understanding of the welfare benefits system structure and the different types of benefits available. Students will learn about who can claim benefits, how to make a claim and how benefits are paid and how to appeal a decision.

Students will learn about about means-tested benefits and the different types of welfare benefits as well as carer welfare benefits and council tax support.

The course will cover welfare benefits for children and families, help with childcare costs and associated entitlements. We will cover Maternity, paternity and shared statutory pay as well as maternity grants. Students will also look at some case studies and examples of a benefit calculations.

Students will learn about disability welfare benefits, personal independence payments and universal credit. We will cover the work capability assessment and employment support allowance as well as statutory sick pay. Students will also learn about what happens when a claimant is in residential care or hospital and look at some case studies

In order to complete the course, you must achieve 80% or more in the final multiple choice quiz.

You will earn 3 CPD points on completion of the course, this course will take around 3 hours to complete and the certificate will last for two years.

Units Covered

  • Unit 1 - Introduction to welfare benefits - In the first unit we will cover the welfare benefits structure, the various different categories and who can claim benefits and how they are paid. Students will cover how to make a claim, learn what a sanction is and how to appeal a decision. Students will also cover UK statistics on welfare benefits.
  • Unit 2 - The types of welfare benefits - In the second unit students will explore means-tested benefits with an introduction to the different types of welfare benefits such as JSA, pension credit and council tax support. We will also cover carer welfare benefits and eligibility.
  • Unit 3 - Welfare benefits for families and children - In the third unit we explore benefits for children and families. We will examine help with childcare costs and associated entitlements. Students will also learn about maternity, paternity, adoption and shared statutory pay. We will cover Healthy Start, an NHS scheme that helps women who are pregnant or have young children.
  • Unit 4 - Welfare benefits and health conditions - In the final unit we will explore disability welfare benefits, personal independence payments ( PIP) , Universal credit and health conditions. Students will learn about the work capability assessment, statutory sick pay. The 4th unit will also explain what happens when a claimant is in residential care or in hospital.

Who is this course for?

This course is for anyone wanting to learn more about welfare benefits and who is entitled to them.

Requirements

You are required to complete a 30 question multiple choice quiz at the end of the course. Where you need to achieve at least 80% or above to pass. You can complete the quiz as many times as you need to pass.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.