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Introduction to Sales

Introduction to sales course with CPD accredited certificate & free e-learning: learn the selling skills everyone needs


Activia Training

Summary

Price
£298.80 inc VAT
Study method
Classroom
Duration
1 Day, Part-time
Qualification
No formal qualification
CPD
6 CPD hours / points

2 students enquired about/purchased this course

Location & dates

Location
Start date
End date
05/05/2020
05/05/2020
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End date: 05/05/2020

Address
The McLaren Building
46 The Priory, Queensway
Birmingham
B47LR
United Kingdom
22/04/2020
22/04/2020
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End date: 22/04/2020

Address
Easton Business Centre
Felix Road
Bristol
Avon
BS50HE
United Kingdom
28/04/2020
28/04/2020
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End date: 28/04/2020

Address
100-114 Wellington Street
Leeds
LS11BA
United Kingdom
06/05/2020
06/05/2020
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End date: 06/05/2020

Address
Rutland House
23-25 Friar Lane
Leicester
LE15QQ
United Kingdom

Overview

Our Introduction to Sales course will push your Selling Skills skills to a new level.

This intensive, hands-on one-day sales training course has been designed to provide a thorough introduction to the basic concepts of sales, and some basic skills to make salespeople more productive, and more aware of the processes thet are following.

CPD

6 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

This course contains the following modules:

Introduction and Course Overview

Why Do We Contact Our Customers?
- How Your Company Benefits From Customer Contact
- How Your Customer Benefits From Contact With You
- How You Benefit From Customer Contact

Starting Out in Sales
- Case Study: Jackie the Sales Newcomer

The Sales Process
- The Four Steps of a Sale
- How the Sales Cycle Works

The Fear Factor in Sales
- Defining the Fear Factor
- The Myth of the Fear Factor
- Overcoming the Fear Factor

Attributes of a Good Sales Person
- Core Attributes You Need to Succeed

The AIDA Sales Model
- Outline of the AIDA Model
- Attention - Getting Your Customer
- Interest - Creating Interest in Your Customer
- Desire - Motivating Customers to Buy
- Action - Closing the Sale

Core Selling Skills
- Communication Skills in Sales
- Questioning Skills
- Listening Skills
- Getting Organised for Sales

Handling Objections
- Types of Objection
- Good and Bad Practice when Dealing with Objections
- Objection Handling with the LAAC Process

People Buy From People
- The Rules of Likeability
- The Importance of Empathy
- Preparing to Influence Others

Making Action Plans
- Your Plan for Sales Success

Your Personal Action Plan

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Who is this course for?

The course is intended for people who are either starting in sales, who have a role with a selling element (especially in Customer Service or Support) or who want a structured refresher to recharge their existing skills and experience.

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