Introduction to HR Skills- Virtual Training
Practical Training for Professionals
Summary
- Tutor is available to students
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Overview
This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and competent interviews, deal with difficult people, stress, attitudes and styles, and manage performance pro actively. The course will clearly demonstrate the ‘what to’ and ‘what not to do’ in each section and provide a logical process to follow. The course will close with the creation of a personal action plan for participants to take back to their workplace.
All too frequently, managers regard people issues to be the responsibility of the HR department. This course will provide managers with a clear understanding of their responsibilities, plus offer a selection of tips and techniques on how to manage the ‘people’ issues and to do so with confidence.
CPD
Description
Introduction to HR Skills- Virtual Training - Timetable
09:30 - 10:00 Coffee & Introduction
(Course and Personal Objectives, expectations, format, style, timings)
10:00 - 10:30 Employment Law – Summary
(Top line view of equal opportunities, legislation, equality and diversity)
10:30 - 11:15 Recruitment & Selection
(A chance to agree the different functions and identify a separate process for each)
11:15 - 11:30 Break
11:30 - 12:00 Creating a Job Description
(Why do we need them and how they can assist in recruitment and ongoing measurement? Also a chance to consider the introduction of a competency framework)
12:00 - 13:00 Interviewing Skills
(Understanding what to and what not to do. Identifying the key steps for an effective process)
13:00 - 14:00 Lunch Break
14:00 – 14:45 Changing attitudes and styles
(Looking at how people change during difficult times and how to get them back to winning ways)
14:45 - 15:15 Dealing with Conflict
(Identifying what causes conflict and a process to deal with it effectively)
15:15 – 15:30 Break
15:30 - 16:00 Managing Stress
(What does it look like, how to recognise it at an early stage and minimise the effect)
16:00 - 16:30 Performance Management
(Recognising the key stages and your role as the manager)
16:30 - 17:00 Summary, Personal Action Plan and Evaluation
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
