Introduction to Credit Control

Online Course

The Knowledge Academy


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£10 inc VAT (was £499)
Offer ends 31 July 2019
Study method
Online, self-paced
No formal qualification
Additional info
  • Tutor is available to students

12 students purchased this course

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Introduction to Credit Control Course Overview

This Introduction to Credit Control training course aims to provide delegates with the fundamentals of credit control and why it is so important for all individuals. This course can be seen as an entry point into the Credit Control sector as it equip candidates with the foundations, which can then be developed through additional training and experience in the workplace. The course will focus on the Credit Assessment Process and how to deal with difficult customers who do not want to pay.


Introduction to Credit Control Outline

This Introduction to Credit Control will cover the following modules:

  • Module 1: What is Credit Control?
  • Module 2: Why is Credit Control Important and what is its Purpose?
  • Module 3: The Impact of Debt
  • Module 4: Credit Assessments
  • Module 5: The Collection Process
  • Module 6: Becoming a Credit Controller

Who is this course for?

Anybody requiring an understanding of the basics of credit control in a business.


Who should attend this Credit Control Course?

This course is designed for individuals who would like to learn the fundamentals of Credit Control. It is also designed for individuals who are already in a Credit Control role and would like to refresh and develop their skills further.


As this is an introductory course, there are no prerequisites for enrolling.

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