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Introduction to counselling skills in the workplace

Itec training solutions Ltd

Summary

Price
£562 - £626 inc VAT
Study method
Online + live classes
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Overview

In organisations, we often encounter a range of complex and sensitive conversations with our team members and colleagues. This one-day course has been specifically developed to give individuals the skills and confidence to support people in the workplace as well as knowing about personal and professional boundaries.

This one-day introduction to counselling skills in the workplace training covers basic, and safe, counselling skills which you can use to be supportive of others and improve your personal and professional relationships. You’ll learn more about listening skills and responding skills and there are several opportunities for practice in a safe and confidential environment.

This course won’t teach you how to be a counsellor, but it will provide you with a practical toolkit which you can use in a range of contexts. You will be introduced to the person centred approach to counselling and how this can be applied in the workplace.
You will learn how to communicate in a confident supportive way, with a focus on developing skills that will benefit you, your colleagues, and your organisation.

Want us to deliver this course at your organisation? Contact us for a bespoke quote.

Description

The course will cover:

  • counselling and its underpinning philosophies
    • person centered therapy
    • cognitive behavioral therapy
    • psychodynamic therapy
  • problems in the workplace
    • what are they and where do they come from
  • the core conditions
    • empathy
    • unconditional positive regard
    • congruence
  • establishing and maintaining a helping relationship
    • contracting as a helper
    • the importance of boundaries
    • barriers to effective helping
  • counselling skills
    • active listening such as paraphrasing and the use of questions
    • non-verbal communication
    • giving advice?
    • ending a session appropriately
    • other counselling tools
  • mental health in the work place
    • supporting someone to further support
    • self-care
  • a year of free support

This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations.

Who is this course for?

This Counselling skills in the workplace course It is a particularly useful for team leaders or managers who may, as part of their role, need to develop and support junior colleagues

Questions and answers

Certificates

Certificate of completion

Digital certificate - Included

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Counselling, Care, Health & care
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