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Introduction to Alternative Dispute Resolution (ADR)

Provides a general understanding of the various methods of dispute resolution

Chartered Institute of Arbitrators


£240 inc VAT
Study method
Distance Learning with live classes
1 day, Full-time
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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This course aims to provide a general understanding of the various methods of dispute resolution which are alternatives to court proceedings, known as Alternative Dispute Resolution (ADR).

ADR is made of a number of methods all designed to settle disputes without involving the courts and is highly-valued by many organisations. ADR is flexible, efficient, saves time and costs. Using ADR as a means of settling conflict is becoming increasing popular.

Arbitrators and those skilled in ADR may be lawyers but frequently the parties choose an arbitrator for their expertise in the subject matter of their dispute, e.g. architects, engineers and the like, who sometimes have little or no formal legal training and experience.


This single-day course provides candidates with the skills required to develop an understanding of ADR.

On successful completion of this course, candidates will be able to:

  • Explain the background to Alternative Dispute Resolution.
  • Describe the processes and procedures of various forms of Alternative Dispute Resolution.

What is covered within the syllabus?

  • Arbitration;
  • Conciliation;
  • Construction Adjudication;
  • Early Neutral Evaluation;
  • Expert Determination;
  • MED-ARB;
  • Mediation;
  • Mini-Trial;
  • Negotiation;
  • Neutral Expert Fact-Finding;
  • Ombudsman;
  • Online Dispute Resolution;
  • Private Judging;
  • Summary Jury Trial.

Who is this course for?

The course is intended for candidates who wish to begin a career in arbitration or mediation and are looking for a place to start. The skills associated with alternative dispute resolution benefit a wide range of industries including law, chartered surveying, engineering, finance and human resources.

In particular, this course is for candidates who:

  • Are interested in the field of alternative dispute resolution.
  • Wish to learn more about ADR and its benefits to users
  • Wish to become an Associate member of CIArb


There are no entry requirements. The course is intended for candidates who:

  • Are interested in the field of ADR
  • Wish to learn more about ADR and its benefits to users
  • Wish to become an Associate member of CIArb

Note: You will only be eligible for membership once you have passed the Introduction to ADR Online assessment

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.