Interpersonal Skills Training - Online Course - CPD Accredited

Interpersonal Skills Training - Online Course - CPD Accredited.

Welcome to our online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners on this Interpersonal Skills e-learning course will identify ways of creating a persuasive introduction, remembering names, and managing situations when you have forgotten someone’s name.

This online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Interpersonal Skills Training - Online Course - CPD Accredited.

Course aims

This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Learning outcomes

The learning outcomes of this online Interpersonal Skills training course are to:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
• Identify the skills needed in starting a conversation
• Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
• Understand how seeing the other side can improve skills in influencing other people
• Understand how the use of facts and emotions can help bring people to your team
• Identify ways of sharing one’s opinions constructively
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
• Learn tips on making an impact through powerful first impressions.

What are interpersonal skills?

“In the business domain, the term refers to an employee’s ability to work well with others while performing their job. Interpersonal skills range from communication and listening to attitude and deportment. Strong interpersonal skills are a prerequisite for many positions in an organization.”

Why is this online Interpersonal Skills training course essential?

Regardless of your industry, our online Interpersonal Skills training course will teach learners vital skills (such as being able to communicate effectively) are essential because they, help employees develop and foster strong working relationships with each other and with their clients, contribute towards increasing team and organizational productivity, and create an overall positive work environment. Strong interpersonal skills are a prerequisite for many positions in an organisation.

What is covered in this course?

This online Interpersonal Skills training course includes the following:

• Module One: Getting Started
• Module Two: Verbal Communication Skills
• Module Three: Non-Verbal Communication Skills
• Module Four: Making Small Talk and Moving Beyond
• Module Five: Moving the Conversation Along
• Module Six: Remembering Names
• Module Seven: Influencing Skills
• Module Eight: Bringing People to Your Side
• Module Nine: Sharing Your Opinion
• Module Ten: Negotiation Basics
• Module Eleven: Making an Impact
• Module Twelve: Wrapping Up.

Interpersonal Skills Training - Online Course - CPD Accredited.

This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.

Interpersonal Skills Training - Online Course - CPD Accredited.

Learn anywhere, anytime on any device.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Interpersonal Skills Training - Online Course - CPD Accredited.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Interpersonal Skills Training - Online Course - CPD Accredited.

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