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Interpersonal Skills Training - Online Course - CPD Accredited
LearnPac Systems
CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
Summary
Overview
CPD
Course media
Description
Course aims
This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.
Learning outcomes
The learning outcomes of this online Interpersonal Skills training course are to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
- Identify the skills needed in starting a conversation
- Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
- Understand how seeing the other side can improve skills in influencing other people
- Understand how the use of facts and emotions can help bring people to your team
- Identify ways of sharing one’s opinions constructively
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
- Learn tips on making an impact through powerful first impressions.
What are interpersonal skills?
“In the business domain, the term refers to an employee’s ability to work well with others while performing their job. Interpersonal skills range from communication and listening to attitude and deportment. Strong interpersonal skills are a prerequisite for many positions in an organization.”
Why is this online Interpersonal Skills training course essential?
Regardless of your industry, our online Interpersonal Skills training course will teach learners vital skills (such as being able to communicate effectively) are essential because they, help employees develop and foster strong working relationships with each other and with their clients, contribute towards increasing team and organizational productivity, and create an overall positive work environment. Strong interpersonal skills are a prerequisite for many positions in an organisation.
What is covered in this course?
This online Interpersonal Skills training course includes the following:
- Module One: Getting Started
- Module Two: Verbal Communication Skills
- Module Three: Non-Verbal Communication Skills
- Module Four: Making Small Talk and Moving Beyond
- Module Five: Moving the Conversation Along
- Module Six: Remembering Names
- Module Seven: Influencing Skills
- Module Eight: Bringing People to Your Side
- Module Nine: Sharing Your Opinion
- Module Ten: Negotiation Basics
- Module Eleven: Making an Impact
- Module Twelve: Wrapping Up.
Interpersonal Skills Training - Online Course - CPD Accredited.
Who is this course for?
This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.
Interpersonal Skills Training - Online Course - CPD Accredited.
Requirements
Learn anywhere, anytime on any device.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
Interpersonal Skills Training - Online Course - CPD Accredited.
Career path
Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Interpersonal Skills Training - Online Course - CPD Accredited.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.