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Interpersonal Skills - Online Course - CPD Accredited
Mandatory Training Group

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
1 student purchased this course

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Overview

Interpersonal Skills - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners on this e-learning course will identify ways of creating a persuasive introduction, remembering names, and managing situations when you have forgotten someone’s name.

This online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Interpersonal Skills - Online Course - CPD Accredited.

Study method – Online, self-paced

Estimated duration (Verifiable CPD hours) – 4 hours

Course format – Online (24/7 access)

Entry requirements – no prerequisites required

Assessment type – Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification – Downloadable CPD certificate

Cost(s) of assessment and certification – Assessment and certification costs included in the course price

Course accreditation – CPD Certification Service (CPDUK)

Course access – Part-time (1-year access)

Course delivery – via desktop PC/MAC, laptops, tablets or smartphones.

Interpersonal Skills - Online Course - CPD Accredited.

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course content

This online Interpersonal Skills training course includes the following:

  • Module One: Getting Started
  • Module Two: Verbal Communication Skills
  • Module Three: Non-Verbal Communication Skills
  • Module Four: Making Small Talk and Moving Beyond
  • Module Five: Moving the Conversation Along
  • Module Six: Remembering Names
  • Module Seven: Influencing Skills
  • Module Eight: Bringing People to Your Side
  • Module Nine: Sharing Your Opinion
  • Module Ten: Negotiation Basics
  • Module Eleven: Making an Impact
  • Module Twelve: Wrapping Up

Course aims

This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Learning outcomes

The learning outcomes of this online Interpersonal Skills training course are to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation
  • Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
  • Understand how seeing the other side can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your team
  • Identify ways of sharing one’s opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips on making an impact through powerful first impressions.

Interpersonal Skills - Online CPD Accredited Training Course.

Who is this course for?

This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.

Interpersonal Skills - Online CPD Accredited Training Course.

Requirements

Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Interpersonal Skills - Online CPD Accredited Training Course.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Interpersonal Skills - Online CPD Accredited Training Course.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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