Centre for Strategy and Communication Ltd
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Successful internal communication lies at the heart of any thriving organisation - it delivers information to the right people at the right time, it helps involve and motivate staff and makes a big contribution to effective external communication, too. If people don't communicate well teams soon feel out of touch and uninformed.
Our one-day internal communication course is for anybody interested in shaping the communication culture of their organisation. It provides lots of practical tips for improving the way in which people relate and process information.
Want us to deliver this course at your organisation? Contact us for a bespoke quote.
Workplace / Internal Communication Courses in London
Over the day you will cover:
- understanding the role and importance of internal communication in
o effecting change
o achieving internal alignment in order to project a coherent image to the outside world
o minimising stress
o promoting and modelling an effective and inclusive internal culture
- the importance of two way communication
- analysing the communication culture of your organisation
o recognising the symptoms of poor communication
o understanding the causes of poor internal communication (including lack of clarity around vision and mission, lack of ‘belonging', lack of communication skills, poor/erratic communication procedures, poor communication culture, multi-site working)
o benchmarking your internal communication
- conducting an internal communications audit
- developing an internal communications action plan
o SMART objectives
o which department should take the lead?
o identifying champions, the role of champions
o internal communication methods including
- team brief and how to use it effectively
- IT solutions
- conferences and events
- newsletters and noticeboards
- quality circles and other peer to peer communication
- monitoring and evaluating your internal communication
- a year of free support
Our internal communication courses take place at the Centre's Central London training suite with easy access to tube, rail and bus links.
Who is this course for?
Our Internal communications course is designed for those who want to improve the internal communication in their organisation - whether they are line managers, senior managers or HR or communication professionals with internal communication as part of their brief.
The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.
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