Skip to content
  1. Online
  2. Accounting and finance
  3. Insurance
Insurance Claims Handling & Assessment Training Course cover image

Insurance Claims Handling & Assessment Training Course
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access

Summary

Price
Save 21%
£15 inc VAT (was £19)
Offer ends 31 July 2026
Study method
Online, On Demand 
Course format
4 Videos (with subtitles and transcripts)
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
6 students purchased this course

Add to basket or enquire

Overview

If you are looking to start a career in insurance or improve your skills in claims handling, this course is the perfect choice. It offers a simple and clear introduction to how insurance works and how to manage risks. You will explore how the insurance process protects people and businesses from financial loss. The course shows how claims are assessed and how decisions are made based on different types of insurance policies. It explains each step of the claims process, from the first report to the final settlement.

You will also learn about important financial and legal issues in claims handling. These include how to understand policy terms, deal with legal responsibilities, and manage costs correctly. The course gives you a strong base in handling real-life insurance cases.

Good behaviour and professional conduct are key parts of working in insurance. That’s why the course includes a full section on ethics and professionalism. You’ll understand the importance of trust and fair treatment when dealing with clients. Finally, the course talks about innovation in the industry. It looks at new tools and smart ways of working that make insurance claims faster and better. This course helps you gain the right knowledge to work in insurance with confidence.

Learning Outcomes:

  • Understand basic insurance and risk management principles clearly.
  • Learn how to assess different insurance claims step-by-step.
  • Understand financial terms and legal parts in claims handling.
  • Learn the importance of ethical behaviour in insurance work.
  • Know how to act professionally in all claim situations.
  • Explore modern changes and innovation in insurance assessment.

Key Features

  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 4 Videos (with subtitles and transcripts)

Duration: 0h and 58m

Description

Learners will first discover the basic ideas behind insurance and why people need it. They will understand what risk means and how insurance helps to manage it. They will also learn about the different types of insurance policies used today.

Next, learners will focus on how insurance claims are assessed. This includes the steps taken when a claim is made and how it is checked for fairness and accuracy. Learners will see how to gather the right information and decide the right outcome.

Then, they will look at the financial and legal parts of claims handling. They will learn how to understand policy terms and follow legal rules. This section also teaches how to deal with money matters like payments and costs.

The course also talks about ethics and the right way to behave in the insurance field. Learners will see why trust, honesty, and fair service are important. Finally, the course introduces new ideas and changes in the industry, such as digital tools and smart systems. This helps learners stay updated and work better in the future.

Course Curriculum:

  • Module 1 Principles of Insurance and Risk Management
  • Module 2 The Claims Assessment Process
  • Module 3 Financial and Legal Considerations
  • Module 4 Ethics, Professionalism, and Innovation

Accreditation

All of our courses included in this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your course, you will immediately be sent a FREE digital & Printed certificate (only printed certificate delivery fee applicable). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

  • Beginners wanting to enter the insurance industry.
  • Jobseekers looking for claims assessment roles.
  • Workers wishing to improve insurance handling skills.
  • Business owners managing their own insurance matters.
  • Students interested in finance and legal insurance areas.

Career path

  • Insurance Claims Assistant
  • Claims Assessment Officer
  • Insurance Support Worker
  • Risk Management Trainee
  • Claims Processing Administrator
  • Insurance Case Handler

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Accountancy courses, Finance courses, Accounting courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.