Innovating and collaborating for safer, technology-enabled care

HSJ

• A. Medicines safety – Minimising medication error and waste 1:36:57

  • 1: System-wide collaboration to improve medicines safety and reduce errors 49:03
  • 2: Celebrating 60 years of Yellow Card scheme reporting 47:54

• B. Leveraging technology, AI and virtual care to deliver safety 3:17:45

  • 3: Freedom to speak up and using tech to help deliver safety 48:31
  • 4: AI in healthcare: lessons learned from a decade of working to invent and deploy 50:59
  • 5: Safety benefits and pit falls of virtual wards and remote patient monitoring 49:39
  • 6: Ward strain: Implications for patient deterioration and safety 48:36

• C. Interactive discussion groups and workshops 1:08:37

  • 7: Unpacking the structural challenges, shared pressures and pathways to healing 33:15
  • 8: Placing humans at the heart of patient safety with AI and technology 17:07
  • 9: Importance of Speaking Up and how tech can strengthen continuous improvement 18:15

• D. Plenary Lectures 3:14:33

  • 10: Keynote from Dr Aidan Fowler, National Director of Patient Safety, NHS England 10:28
  • 11: Truly listening to patients: Embedding Martha’s Rule 26:46
  • 12: Creating safety every day in a 'degraded system' 41:49
  • 13: Keynote: Safe care, forever Groundhog Day. What's the reason? What's the answer? 53:21
  • 14: Practical safety strategies for today and tomorrow 34:59
  • 15: The oncoming wave of AI: Will it improve safety? 27:10

This course includes a focus on three main patient safety topics:

A. MEDICINES SAFETY - MINIMISING MEDICATION ERROR AND WASTE

Focusing on system-wide collaboration to improve medicines safety and reduce medication error

• Update on National Medicines Safety Initiatives and harnessing QI methodology to effect change
• Exploring medication safety across the system, and engaging with medication safety activists
• Supporting system wide collaboration to create a better medication safety culture.

B. LEVERAGING TECHNOLOGY, AI AND VIRTUAL CARE TO DELIVER SAFETY

Freedom to speak up and using tech to help deliver safety

• Exploring the pros and cons of using tech to support freedom to speak up
• Enabling speaking up to raise concerns, make services safer and improve staff morale in a safe and secure way
• Practical ways for frontline staff to access

AI in healthcare: lessons learned from a decade of working to invent and deploy AI systems in healthcare
A panel discussion with an AI engineer, a human factors scientist and a clinician digital health researcher

• Demystifying AI - what are the different types of AI and why does it matter?
• When does using AI make sense?
• How do you bring it in safely?
• Evaluating the benefits of AI

Safety benefits and pit falls of virtual wards and remote patient monitoring

• Are they a brilliant approach that provides better care and increases capacity in acute sector, or are they a huge safety risk?
• Reducing deconditioning and other potential risks by removing the time that acute patients remain in acute settings
• How can existing risks of inequalities, poverty and safe-guarding be addressed during the transition to remote care?
• What are they key ingredients for ensuring successful and growing virtual wards?
• Connecting data to assess the benefits of remote care

Ward strain: Implications for patient deterioration and safety

• Reducing risks to patient through using electronic health records data to predict ward strain
• Unpacking the complexities of recognising and escalating deterioration of patient safety issues
• Digital Alerting and what the health record can do for Sepsis in the NHS (DiAIS)

C. INTERACTIVE DISCUSSION GROUPS AND WORKSHOPS

Responding restoratively to patient harm: unpacking the structural challenges, shared pressures and pathways to healing
Join us for a collaborative and interactive workshop, that will explore the evolution of responding to harm in our health and care system.

• Moving from data-based safety and improvement; legal risk and retributive justice, towards true restorative justice, healing and prevention.
• Prioritising both healing and learning – repairing harm, as well as prevention of future harms.
• Listening to all voices and sharing power: co-designing the risk model to include all affected, enabling a repair of trust.
• Centring respect, concern and dignity by allocating equal weight to the interests of all involved.

D. PLENARY LECTURES

Truly listening to patients: Embedding Martha’s Rule
10-minute interview with Merope Mills on her experience, what's been done and what she would like to see next

Creating safety every day in a 'degraded system'
This session explores the importance of listening to key voices in a system under pressure for effective policy, good data, mobilising action

• Is the system degraded or is it under pressure?
• Creating safety and safe care in services every day through and for: staff, patients and families, all working together to overcome core challenges
• What is going on at the frontline?
• The challenge of implementing safety actions when the system is under extreme pressure.
• Is current safety policy fit for purpose and what can we do to best address this?
• Understanding complexity and why it matters

Practical safety strategies for today and tomorrow
The most prominent and effective patient safety interventions have been targeted at the reliability of basic processes and largely followed a quality improvement model. There are however many other ways of improving safety.

• Effective intervention through a portfolio of customisable strategies: system interventions; risk control; improving the capacity to adapt, monitor and respond, and mitigation
• Splitting these strategies between improving overall quality and safety and managing risk
• Complementing these with short term safety strategies to manage pressures and rapid change through flexing resources, prioritisation and adaptive teamwork and leadership.
• Effective management of risk through a broad portfolio of both short and long-term strategies which can be customised to different problems and different contexts

The oncoming wave of AI: Will it improve safety?

• What are relevant current developments in AI in health care?
• To what extent can safety be improved, or made worse?
• How are we assessing risk?
• How services might approach new AI opportunities?
  

This course is for:

• Board Level Leaders (CEOs, CNOs, CMOs, Clinical Director, Chair, Non-executive Director)
• Improvement/Transformation (Directors and Managers in Transformation, Improvement and Performance)
• Service Managers (Director/Head/Lead/Manager of Anaesthesia, Maternity, Theatre, Surgical, ICU, ITU, Emergency, Trauma, Learning disabilities, Cardiology, Paediatrics, Geriatrics, Patient involvement)
• Clinical Leaders and Teams (Medical Director, Clinical Director, Leaders and Teams of Maternity, Midwifery, Gynaecology, Neonatal, ICU, Emergency, Obstetrics, Anaesthesia, Surgery, Theatre, Chief Pharmacist, Mental Health, Learning Disabilities etc.)

Enhance your patient safety knowledge within the area of technology-enabled care.

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