Career Match Training Ltd
- Completion Certificate awarded upon completion to show employers your new skills
- £55,000 - Average Salary for IT cloud experts
- Free upgrade on to our state of the art platform
- Career Advice available on completion
- 12 Months unlimited Access
Information Technology Infrastructure Library (ITIL) - Service Operation
Service Operation focuses on delivery and control process activities and aims for a steady state of managing services. In this course, you will learn the principles, processes, common activities, and implementation considerations of ITIL® service operation.
By purchasing this package you will receive the following courses:
- Module 1: Service Operation Introduction
- Module 2: Service Management As a Practice
- Module 3: Service Operation Principles
- Module 4: Service Operation Process
- Module 5: Common Service Operation Activities
- Module 6: Organizing For Service Operation
- Module 7: Technology Considerations
- Module 8: Service Operation
With Career Match’s e-learning system, certification has never been simpler! You can be starting your Admin and Office career or take your current Role to the next level in just a few short weeks. Our award winning learning system gives you all of the benefits of a live class at just a fraction of the cost.
Career Match’s Courses include:
Expert Instructor-Led Training
Our Courseware uses only the industry’s finest instructors. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
Visual Demonstrations & Multimedia Presentations
Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Our Courseware always focuses on real world scenarios and skill-set development.
Quizzes & Exam Simulators
Our custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding.
This will allow you to gauge your effectiveness before moving to the next module in your course. Our Courses also include practice exams designed to replicate and mirror the environment in the testing centre. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.
Social Learning & Networking
We Have designed a world class Learning Management System (LMS) This system allows you to interact and collaborate with other students, form study groups, engage in discussions in our NOW@ Forums, rate and “like” different courses and stay up to date with all the latest industry knowledge through our forums, student contributions and announcement features. This LMS is unmatched in the industry and makes learning fun and enjoyable.
Flash Cards & Educational Games
Our Courseware knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high.
Navigation & Controls
Our self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.
12 Months unlimited access
Each student will have 12 months unlimited access to allow you to have access to the training anytime 24/7.
Who is this course for?
The courses are for administration and HR employees . All persons can enroll on this course.
There is no need for any special equipment to complete your course, all you need is a high speed internet connection.
Our training works on all devices including Mobile phones, Ipads, Android tablets, Macs and PCs.
A list of Career Paths you can pursue by purchasing this course:
- Service Manager
- Support Analyst
- Support Engineer
- IT Manager
- Applications Support
- Service Analyst
- Infrastructure Engineer
- IT Support
- Service Desk Analyst
- IT Analyst
- Network Engineer
- Project Manager
- Delivery Manager
- 2nd Line Support
- Team Leader
- Applications Support Analyst
Questions and answers
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