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Information Technology Infrastructure Library (ITIL Foundations V3)

Study365

Summary

Price
£199 inc VAT
Or £66.33/mo. for 3 months...
Study method
Online
Duration
8 hours · Self-paced
Certification
ITIL V3 Foundation
Professional certification What's this?

Overview

This certificate is globally recognised and accepted as the most widely used best practices for IT service management, so if you want to excel in this industry you need to get qualified! During this course you will learn all you need to know to enter or enhance your career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, Government, DOD, small business and is also used internationally. This course covers the 5 main concepts within ITIL: Service Strategy, Design, Transition, Operation and Continual Service Improvement.

Certification

ITIL V3 Foundation

Awarded by ITIL®
ITIL® logo

Course media

Description

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Curriculum

1: The Itil Qualification Scheme

2: Introduction To Service Management

3: Itil And The Service Lifecycle

4: Service Strategy

5: Service Design

6: Service Transition

7: Service Operation

8: Continual Service Improvement

9: Service Management Technology

10: How It All Fits Together

11: Bonus Material

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test (please be aware, this is not the official exam). The online test is marked straight away, so you will know immediately if you have passed the course.

Official Exam Details:

  • 40 multiple choice examination questions
  • 26 marks required to pass (out of 40 available) – 65%
  • 60 minutes’ duration
  • Closed book

PLEASE NOTE: We do not provide the official exam, which will need to be purchased separately.

Certification:

Successful candidates will be awarded a certificate in Information Technology Infrastructure Library (ITIL Foundation V3).

(This course is not included the official certificate)

Who is this course for?

  • Infrastructure Engineer
  • Service Delivery Manager
  • Solutions Engineer
  • CISCO Field Engineer
  • Desktop Infrastructure Engineer
    • Infrastructure Engineer
    • Service Delivery Manager
    • Solutions Engineer
    • CISCO Field Engineer
    • Desktop Infrastructure Engineer

Career path

  • Infrastructure Engineer
  • Service Delivery Manager
  • Solutions Engineer
  • CISCO Field Engineer
  • Desktop Infrastructure Engineer

Questions and answers

No questions or answers found containing ''.

R_Sharma asked:

When it says 'Does not included official certificate' how can I prove to firms that this is ITIL? or is this just practise?

Answer:

For Information Technology Infrastructure Library (ITIL Foundations V3) course successful candidates will be awarded a certificate in Information Technology Infrastructure Library (ITIL Foundation V3). When it says 'Does not included official certificate' means We do not provide the official exam, which will need to be purchased separately and certificate will be awarded by the respective awarding body.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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