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Influencing Skills- Virtual Training


Practical Training for Professionals

Summary

Price
£336 inc VAT
Study method
Online + live classes
Duration
1 day · Full-time
Qualification
No formal qualification
CPD
6 CPD hours / points
Additional info
  • Tutor is available to students

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Overview

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position.

CPD

6 CPD hours / points
Accredited by Approved by Law Society

Description

Influencing Skills- Virtual Training - Timetable

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(Understanding of the underlying attitude and approach to Influencing a given situation)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Understanding the difference between positive and negative behaviours utilized in Influencing and recognising the impact of each style employed.

12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt

13.00 - 14.00 Lunch

14.00 - 15.00 Learning to Listen

(Concentration on the true objective and understanding how prejudice and bias can also influence the outcome of a given situation)

15.00 - 15.15 Tea Break

15.15 - 16.00 Putting it into Practice and Feedback

(Working through Influencing Exercises and the impression given by the Influencer)

16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree

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