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Influencing and Negotiation Masterclass cover image

Influencing and Negotiation Masterclass
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Develop your influencing skills and combine them with negotiation skills to improve your effectiveness at work

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
1.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free

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Overview

This course will help you to develop your influencing skills and combine them with negotiation skills to improve your effectiveness at work. Learn how to improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations.

Certificates

Curriculum

1
section
19
lectures
1h 39m
total

    • 1: What is Influencing? 07:36
    • 2: Influence as a Tool for Understanding 05:17
    • 3: Using your Personality 06:25
    • 4: Influencing by Listening 05:35
    • 5: Exercise your Influencing Inventory 01:37
    • 6: What is Negotiation? 05:09
    • 7: The Drivers of Success in Negotiation 05:36
    • 8: Information and Power 04:37
    • 9: Exercise - Prepare to Negotiate 02:25
    • 10: Successful Negotiation 04:47
    • 11: The Importance of Rapport 06:43
    • 12: Questions in Negotiation 03:50
    • 13: Reducing Stress in Negotiation 06:00
    • 14: Bringing the Negotiation to a Close 05:25
    • 15: Dealing with Deadlock 07:27
    • 16: Negotiation Outline 03:45
    • 17: Specific Negotiation Scenarios 05:20
    • 18: More Negotiation Scenarios 07:42
    • 19: The Negotiators Toolkit 03:06

Description

“Each day you are leading by example. Whether you realise it or not or whether it’s positive or negative, you are influencing those around you”

Rob Liano, Sales Trainer and Motivational Speaker

To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers and suppliers we need to influence others.

Influencing is something we do every day and is particularly important in our professional lives as we ensure our work impacts the organisation positively.

Negotiation is another skill we use every day – from agreeing what the kids can watch on their devices, to what to have for dinner, to the remit and timescale for an upcoming project, to contracting a systems upgrade, or planning the year-end process, and so on. Even applying for a new job is a negotiation around skills, requirements and their worth.

In “Influencing and Negotiating” we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work.

This course will help you improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations.

Participants in this course will learn:

  • The Components of Influence
  • How to use your personality type in influencing
  • How to influence by listening
  • How to influence non-verbally
  • What negotiation is
  • The four possible outcomes of negotiation
  • The Drivers of Success in Negotiation
  • How to prepare for a negotiation
  • How to build rapport
  • Questions to use in negotiation
  • How to close a negotiation
  • What to do if a negotiation gets “stuck”
  • Specific issues in negotiating a project; a business contract; a job application; and asking for a pay rise or promotion

Requirements

None

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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