Incident Management and Response | Mastering Cybersecurity

Oak Academy

• Introduction 29:01

  • 1: Incident Management and Response Intro 03:08
  • 2: Incident Management 01:44
  • 3: Incident Response 05:28
  • 4: Differences and Similarities Between Incident Management and Response 07:26
  • 5: Why is Incident Management and Response Important? 01:03
  • 6: Real-World Scenario 06:53
  • 7: Ethics in Cybersecurity 02:19
  • 8: Quiz 01:00

• Frameworks and Standards 21:23

  • 9: Understanding ITIL in Incident Management 03:28
  • 10: ISO/IEC 27035 - Information Security Incident Management 03:27
  • 11: Understanding ITIL and Its Role in Incident Response 03:19
  • 12: ISO/IEC 27035 - Information Security Incident Response 03:37
  • 13: Comparing ITIL and ISO/IEC 27035 - Incident Management and Incident Response 04:06
  • 14: NIST SP 800-61 Revision 2: A Standard for Cyber Incident Response 02:26
  • 15: Quiz 01:00

• Tools and Technologies 11:23

  • 16: Incident Management Tools 02:00
  • 17: Incident Response Tools 02:54
  • 18: Advanced Detection and Monitoring 02:57
  • 19: Applications of AI and Machine Learning in Cybersecurity 02:32
  • 20: Quiz 01:00

• Incident Response Techniques 10:20

  • 21: Incident Response Process 03:59
  • 22: Incident Management Process 03:01
  • 23: Cybersecurity Incident Handling 02:20
  • 24: Quiz 01:00

• Specialized Topics 33:06

  • 25: IM&R-S5-L1 04:35
  • 26: Malware Analysis and Forensics 03:34
  • 27: Disaster Recovery and Business Continuity 03:08
  • 28: Threat Intelligence and Hunting 02:08
  • 29: Advanced Persistent Threats (APTs) 01:56
  • 30: Insider Threats and Mitigation 02:18
  • 31: Security Automation and Orchestration 02:16
  • 32: Digital Forensics and Incident Response (DFIR) 12:11
  • 33: Quiz 01:00

• Handling an Incident 1:10:43

  • 34: Intro to Incident 01:34
  • 35: Preparation Phase 08:48
  • 36: Detection and Analysis 19:11
  • 37: Containment, Eradication, and Recovery 11:31
  • 38: Post-Incident Activity Phase 11:30
  • 39: Incident Management Life Cycle with Scenario 13:54
  • 40: Scenario Questions 04:15

• Advanced Attack Analysis Frameworks 22:31

  • 41: Understanding the Cyber Kill Chain 04:05
  • 42: The Diamond Model of Intrusion Analysis 03:43
  • 43: Introduction to MITRE ATT&CK Framework 03:44
  • 44: Open Source Security Testing Methodology Manual (OSS TMM) 04:20
  • 45: The OWASP Testing Guide 04:39
  • 46: Quiz 02:00

• Practical Applications 19:35

  • 47: Simulations and Drills 03:34
  • 48: Project and Conflict Management in Incident Response 02:06
  • 49: Crisis Handling Steps 03:43
  • 50: Incident Response in Cloud Environments 01:53
  • 51: Incident Management in Remote Work Environments 02:08
  • 52: Psychological Aspects of Incident Response 01:50
  • 53: Current Cyber Threats and Trends 03:21
  • 54: Quiz 01:00

• Continuous Improvement and Learning 11:47

  • 55: Building a Learning Organization 01:57
  • 56: Keeping Up with Technology and Innovations 02:30
  • 57: Certification and Professional Development 03:14
  • 58: Career Pathways and Professional Development in Cybersecurity 04:06

This course provides a comprehensive approach to incident management and response in cybersecurity. You will learn how to handle security incidents systematically while ensuring minimal disruption to business operations.

Topics include the incident management lifecycle, detection methods, containment strategies, and recovery processes. You will also become proficient in using key tools such as ServiceNow, Splunk, and JIRA to manage incidents efficiently.

In addition, the course covers frameworks and best practices, including NIST SP 800-61 and MITRE ATT&CK, and offers practical guidance on cloud security, malware analysis, business continuity, and advanced threat handling.

Through real-world examples and guided exercises, you will develop the knowledge and skills to respond effectively to threats, create actionable reports, and coordinate with incident response teams. This course equips you with both the theory and hands-on experience required to excel in the field of cybersecurity incident management.

What You Will Learn

• Principles of incident management and response

• Hands-on use of tools like ServiceNow, Splunk, and JIRA

• Detection, analysis, and containment of security incidents

• Application of incident management frameworks (NIST SP 800-61, MITRE ATT&CK, ISO 27035)

• Cloud and virtualization security best practices

• Malware analysis and digital forensics

• Handling advanced threats including APTs and insider threats

• Disaster recovery and business continuity strategies

• Threat intelligence and proactive threat hunting

• Automation in incident response workflows

• Roles and responsibilities of incident response teams

• Policy creation, documentation, and compliance reporting

• Effective communication with stakeholders during incidents

• Post-incident reviews and continuous improvement practices

This structured, hands-on approach ensures you gain both the understanding and practical skills to manage cybersecurity incidents confidently and professionally.

1. IT Professionals looking to enhance their incident management and response skills.
2. System Administrators aiming to develop robust incident detection and response strategies.
3. Cybersecurity Enthusiasts who want to dive deeper into incident management frameworks and tools.
4. Students and Beginners seeking a structured, hands-on approach to cybersecurity.
5. Managers and Decision-Makers responsible for business continuity and risk management.
6. Consultants and Freelancers providing security and incident management solutions to organizations.

Anyone interested in building a career in the rapidly evolving field of cybersecurity.

1. A basic understanding of cybersecurity concepts (recommended but not mandatory).
2. Familiarity with IT infrastructure and system administration.
3. Access to a laptop or computer for hands-on practice.
4. Willingness to engage in simulated scenarios and practical exercises.
5. Problem-solving skills and a proactive approach to learning.
6. Basic knowledge of networking and system operations is advantageous.

Internet access to explore online tools, resources, and incident management platforms.

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