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Improvement Admin Skills
Cambridge Open Academy

Big Sale Event | 5-in-1 Bundle |CPD Accredited | Interactive Learning Materials |Free PDF Certificate | Tutor Support

Summary

Price
£35 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

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Overview

Did you know that administrative roles are in high demand across various industries in the UK? In today's fast-paced business world, organisations are constantly seeking skilled administrators to ensure their operations run smoothly. Our "Improvement Admin Skills" course is designed to equip you with the knowledge and understanding you need to excel in the administrative field.

With 18 comprehensive modules covering essential topics such as business etiquette, communication skills, and effective planning, you'll become a valuable asset to any company. No prior experience required - just a desire to enhance your admin expertise.

Learning Outcomes:

  • Master the key roles and responsibilities of an office administrator or PA/Secretary.
  • Develop strong skills in areas like business telephone etiquette and corporate culture.
  • Gain proficiency in organising meetings, diary management, and time management.
  • Hone your business writing, organisational, and communication skills.
  • Understand effective planning and scheduling for efficient operations.
  • Learn to manage invoicing and petty cash, a vital part of administrative duties.

This Bundle Consists of the Following Courses:

  • » Course 01: Improvement Admin Skills
  • » Course 02: Workplace Productivity Training
  • » Course 03: Risk Management
  • » Course 04: Time Management Training - Online Course
  • » Course 05: Admin, Secretarial & PA

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

In today's fast-paced corporate world, administrative professionals are the linchpin that keeps everything running smoothly. Our "Improvement Admin Skills" course offers comprehensive insights into the fundamental aspects of administration. You'll delve into various modules, each dedicated to honing your skills, from managing meetings and diaries to understanding business etiquette and corporate culture. Gain expertise in essential tasks like telephone etiquette, mail services, and invoicing. With this course, you'll be well-prepared to make a lasting impression in the world of administration. Enrol today and elevate your admin career!

Course Curriculum:

  • Module 01: Roles and Responsibilities of an Office Administrator
  • Module 02: Roles and Responsibilities of a PA/Secretary
  • Module 03: Skills of an Effective Administrator
  • Module 04: Business Telephone Skills
  • Module 05: Representing Your Boss and Company
  • Module 06: Business Etiquette and corporate culture
  • Module 07: Mail Services and Shipping
  • Module 08: Travel Arrangements
  • Module 09: Organising Meeting and Conferences
  • Module 10: Diary Management and Note-Taking
  • Module 11: Time Management
  • Module 12: Record Keeping and Filing Systems
  • Module 13: Business Writing Skills
  • Module 14: Organisational Skills
  • Module 15: Communication Skills
  • Module 16: Customer Service
  • Module 17: Effective Planning and Scheduling
  • Module 18: Invoicing/Petty Cash

Who is this course for?

  • Aspiring administrators looking to build a solid foundation.
  • Current office administrators and PAs seeking to enhance their skills.
  • Individuals interested in improving their business communication skills.
  • Anyone aiming to excel in roles that require effective planning and scheduling.

Career path

  • Administrative Assistant – £20k–£28k
  • Office Manager – £25k–£38k
  • Executive Assistant – £24k–£35k
  • Administrative Coordinator – £22k–£32k
  • Operations Support Officer – £23k–£36k
  • Business Administrator – £25k–£40k

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FAQs

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