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ILM Level 5 certificate in effective coaching and mentoring

Advance your coaching and earn a valuable qualification.

Love Your Coaching


£1,575 - £1,995 inc VAT
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Our next online programme starts September 2023. We are offering a 10% discount to those who sign...

Study method
Online with live classes
4 days, Part-time
City & Guilds Level 5 Certificate in Effective Coaching and Mentoring
Regulated qualification What's this?
Additional info
  • Tutor is available to students

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Earn a highly respected, nationally recognised coaching qualification

Level 5 certificate in effective coaching and mentoring. Awarded by the Institute of Leadership and Management

  • Learn effective and powerful skills and approaches to coaching
  • Learn how to structure coaching sessions so that they are effective and impactful
  • Use coaching skills for your job or your business

Time commitments

This programme is:

  • 8 x ½ day webinars, over a 3-month period
  • 1:1 remote support for the following 6 months to complete the qualifications

You will learn

  • All the skills and structures for effective coaching conversations
  • How to develop supportive and impactful coaching relationships
  • How to develop your own coaching style

By the end of this programme you will have the skills, experience and confidence to know you are a qualified

What support is available?

We ensure that you have all the resources needed to pass the qualification, including:

  • Unlimited tutorial support
  • Written and verbal feedback on your coaching sessions
  • Writing templates and sample assignments

Enquire today, to see if this is the right course for you, and to stand out as an advanced coach


City & Guilds Level 5 Certificate in Effective Coaching and Mentoring

Regulated by Ofqual

Course media


  • ILM Level 5 certificate in effective coaching and mentoring -


The level 5 certificate in effective coaching and mentoring is the Institute of Leadership and Management’s most popular coaching course. It allows managers and others who are new to coaching to learn high quality coaching skills, for use on an everyday basis.

Adding this qualification to your experience marks you out as a high-quality coach, able to access coaching skills at any time.

Key features

  • Small groups for webinars – maximum of 8 people
  • Highly practical and participative approach
  • Written and verbal feedback on your coaching sessions
  • Unlimited tutorial support between training room days
  • Continual support until you pass your ILM qualification
  • Thriving alumni community, to continue your learning

Course outcomes

On completion of this programme, you will be able to

  • Access your coaching skills for structured coaching sessions
  • Carry out informal and impromptu coaching sessions in the workplace and elsewhere
  • Balance between support and challenge, empathy and rigour in your coaching
  • Have the skills to help people you coach self reflect and come up with their own solutions


In order to meet the qualification requirements, the training covers topics that include:

  • Coaching definitions and explanations
  • Self-assessing on coaching skills
  • Coaching skills, including questions, listening, pausing, challenging respectfully, managing the process
  • A variety of structures for standard coaching sessions
  • Goals, actions and commitment in coaching
  • The coaching relationship


The three units of the ILM level 5 certificate in effective coaching are:

  1. Understanding the skills, principles and practices of effective management coaching and mentoring
  2. Undertaking coaching at a senior level – 18 hours
  3. Reviewing your own ability as a coach at a management level

These are assessment by:

  • A written assignment about coaching at senior level
  • 18 hours of coaching practice, including assessment of a coaching session, and completion of coaching logs
  • A reflective journal, showing your development as a coach

These assignments are undertaken after the training days have finished and are completed within 6 months.

Assignment support

Many adult learners have not undertaken formal assignments or study for many years. We understand this and provide a high level of support, so that everyone gets through the challenging times and completes their assignments. The support includes:

Full guidance on completion of assignments

  • Template answer books to follow
  • Example assignments to draw inspiration from
  • Marking and reviews of assignments, prior to final submission to the ILM
  • Detailed feedback on your coaching practice
  • Unlimited tutorial support and mentoring through the process

Our approach

Coaching is a practical skill, with a theoretical basis. Our approach is that we practice the skill in the training room and study the theory outside of the training room.

This makes the training days highly focussed, active and practical, with opportunities to coach, be coached, receive feedback and work on coaching skills.

At the same time, we provide support to make sure the academic and study element is fully met, by providing resources, guidance and specific texts to study

Tutor team

The lead trainer for the Level 5 programme is Charlie Warshawski. He has been coaching since 2017 and delivering ILM qualifications since 2014. His own coaching practice is of over 1000 hours, and he focusses on coaching leaders in education.

Charlie’s approach is inclusive, structured, rigorous and empathetic. Learners are highly supported, respectfully challenged and helped to become the best coaches they can be.

Alongside Charlie is a team of experienced coach trainers, all of whom have taken the ILM qualification through Love Your Coaching. They support training days, feedback to coaches and assessments.

Who is this course for?

People who enrol for this ILM level 5 programme are normally in management positions in organisations or run their own businesses. Our candidate profiles include:

  • HR leaders and managers
  • School leaders
  • Operations managers
  • Management teams of mid-sized organisations
  • Self employed coaches, trainers and consultants


No previous coaching qualification is necessary to enrol on this coaching course…..

  • New to coaching or with limited coaching experience
  • Hold a management position in an organisation, or
  • Self employed, and looking to coach at a management level

Think you may be too advanced for this course?

We carry out a pre-booking informal assessment, to make sure that this course is at the right level for you. If you have some coaching skills and experience, you may be more suited to our ILM level 7 certificate in coaching for senior executives.

Career path

Expectations for successful candidates for this qualification include:

  • Access to approved coach registers, with the NHS and elsewhere
  • Significant career progression opportunities: most senior roles in HR and management are calling for coaching skills and qualifications

Questions and answers


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.