ILM Level 3 Award in Leadership & Management - Dubai - $4200
Learn some of the basic principles of line management and gain a professional recognised qualification.
Results Driven Group
Summary
Course price - $4000 + VAT
Flexible Payment Terms
If you are self-funding, please enquire...
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Overview
Course dates:
03 May 2020 to 06 may 2020
25 Oct 2020 to 28 Oct 2020
Course venue (non residential):
Radisson Blu Hotel, Dubai Media City
Al Falak Street, Media City - Dubai - United Arab Emirates
Overview
The ILM Level 3 award is a fantastic grounding for any first line manager who wishes to learn some of the basic principles of line management as well as gaining a professional and internationally recognised qualification.
According to a recent Gallup survey, only one in 10 managers has the core skills needed to be a great manager… and the core skills are…
They motivate every single employee to take action and engage them with a compelling mission and vision.
They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.
They create a culture of clear accountability.
They build relationships that create trust, open dialogue, and full transparency.
They make decisions that are based on productivity, not politics.
‘To address this need the Results Driven Group have developed a programme that is exciting, engaging and challenging which is our ILM Level 3 Award in Leadership and Management’
Resources
- ILM L3 Leadership & Management - download
Description
Programme Content
What will it cover?
The ILM Programme
Welcome to the ILM programme
Certification and assignment criteria
Introduction to report writing
How to become an inspirational leader
The difference between leadership and management
The role of trust and respect in effective team leadership
Identifying your leadership style
How to build a successful team
The key characteristics of groups and teams
The stages of team development and the practical actions a manager can take
The dynamics of effective teams
Team roles
Building a balanced team to achieve SMART objectives
How create a culture of clear accountability
The manager as an effective communicator
The importance of open communication
Communication using empathy and building effective relationships in the team
Keeping your team informed
Using social/behavioural styles effectively
Maintaining confidentiality
The effects of attitudes, perception and cultures on interpretation when communicating in the workplace
How to build relationships that create trust, open dialogue, and full transparency
Driving performance through motivation
The purpose and benefits of appraisals and performance reviews
Roles and responsibilities of individuals in appraisals and performance reviews
Conducting the appraisal interview
Providing feedback and motivation during performance reviews
How to make decisions that are based on productivity, not politics
Monitoring performance throughout the year
How to give and receive feedback
The importance of feedback to improve communication and performance
Feedback techniques to motivate and increase performance
Inviting and accepting feedback to improve your own performance
How to deal with conflict management
Identify causes of conflict at work
Describe the stages in the development of conflict
Explain the effects of conflict on individual and team performance at work
Explain a recognised technique to minimise and resolve conflict in the workplace
Describe how to promote a positive atmosphere in order to minimise the adverse effects of conflict in the workplace
How to use assertiveness to drive outcomes and the ability to overcome adversity and resistance
The benefits of ILM membership means that learners have access to a library of current management development thinking as well as continued support from the ILM should they wish to continue learning throughout their professional career.
One of the main objectives for learners attending this course is to learn how to communicate effectively and build trust and commitment within their teams. This course provides this in addition to the key principles on performance management.
Client testimonial
“It helped me think more positively about the role I am undertaking and enhanced skills. This course should be mandatory for ALL Team Leaders and Managers within the company.”
Manager – Electronics Company
By the end of this course you will be able to:
Understand the role of the leader and identify your own leadership style.
Pinpoint opportunities to develop and maintain credibility and trust within your team
State the qualities of a successful team.
Identify the various roles within your team and identify ways in which you can develop a balance of skills
Use established communication techniques to develop and build productive relationships within the team
Confidently tackle common performance issues and deal effectively with conflict that may arise from within the team
Who is this course for?
Practicing first time line managers, newly appointed first time line managers
Requirements
There are no formal entry requirements but participants usually have line management responsibilities.
Career path
Enhance your C.V
- develop your leadership and management skills
- increase your earning potential
Course delegate responses:
“I have found out a lot about myself and how I work and how I am best placed to lead and motivate others.”
“ Practical, relevant, informative.”
“Was extremely well presented, contained a wealth of helpful tools to take back into the workplace.”
Questions and answers
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