Human Resource Management (HRM)

Classroom based course with study materials, lecturer support and CPD Hours included

London Training For Excellence


£4,320 inc VAT
Study method
Online, self-paced
5 Days
No formal qualification
Additional info
  • Tutor is available to students

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Human resource management is the strategic approach to the effective management of the most important resource in your organisation, your people. In the course you will gain insights into how you can manage your Human Resources function to help your business gain a competitive advantage and achieve success through your people.


Module 1 - HR as part of the business

  • The Context
  • Socio-economic developments
  • Pressures on HR
  • The need for change
  • Managing change
  • HR’s strategic role

Module 2 - The Component parts of the HR Function

  • Recruitment and Selection
  • Induction, training and development
  • Employee Relations and employment law
  • Disciplinary and Grievance policy and procedures
  • Performance Management
  • Pay and Reward

Module 3 - Developing an HR Strategy

  • Evolution of HR from Tactical to Strategic
  • Definition of HR Roles
  • HR as a Business Partner
  • Outsourcing.
  • Organisational Aims and Culture
  • The keys to success in Strategic HR Planning
  • Impact of Technology -ERM, the new CRM?
  • Current HR challenges

Module 4 - HR Skills

  • Interpersonal Skills
  • Counseling
  • Giving and Receiving Feedback
  • Coaching
  • The Ask/Tell Matrix
  • Handling Conflict
  • Personal Organisation
  • Delegation
  • Influencing Skills
  • Managing Conflict
  • Assertiveness

Module 5 - The future for HR

  • The personal skills needed for the future
  • Human Capital Management.
  • New trends in the measurement and evaluation of HR
  • Internal and external reporting frameworks
  • Planning for the future

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