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Human Factors for Airport Operations (GEN03) cover image

Human Factors for Airport Operations (GEN03)
ATC Training

Compliant with IATA AHM1110 for Aviation Ground Operations

Summary

Price
£59.99 inc VAT
Study method
Online
Course format
Reading material - slides
Duration
2 hours · Self-paced
Access to content
6 months
Qualification
No formal qualification
Certificates
  • PDF Certificate - Free
Assessment details
  • Multiple Choice Quiz (included in price)
Additional info
  • Tutor is available to students
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Overview

This course will help raise awareness of human performance limitations in aviation ground operations. Human factors training can form part of the employee initial training or continued development, and contribute to a positive safety culture. It is aimed at front-line staff to provide an appreciation of human factors and practical advice on how to prevent human performance failure. Our course content is aligned to the requirements of the IATA AHM Chapter 11.

Certificates

PDF Certificate

Digital certificate - Included

Assessment details

Multiple Choice Quiz

Included in course price

Description

By the end of this course participants will be able to:

  • Understand the concept of human factors.
  • Recognise the importance of health and wellbeing at work.
  • Identify the effects of human failure in the workplace.
  • Use countermeasures to prevent performance failures.

Topics

  • Motivation and Attitude
  • Human Behaviour
  • Ergonomics and Musculoskeletal Disorders (MSD)
  • Effects of Psychoactive Substances
  • Situational Awareness
  • The Dirty Dozen

This Human Factors training course contains a multiple choice quiz which is completed online and graded immediately with a passing score of 75%.

Who is this course for?

This course is designed for all employees who work in airport operations. For example:

  • Passenger Services Agent
  • Ramp Agent / Ground Handling Agents
  • Aircraft Dispatcher
  • Re-fuelling agent
  • Cleaning staff
  • Catering staff
  • Supervisors and Managers

Career path

This is a great addition to the CV for anyone working on the ground in aviation.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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