HR Training: Getting Comfortable With Difficult Conversations
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Summary
- Certificate of completion - Free
- Tutor is available to students
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Overview
- 15 lectures with 1 hour of video content, with supporting PDF materials
- 7 step process designed specifically for dealing with difficult conversations.
- Be certain to deliver a difficult messages while making the other person feel respected and appreciated
- Feel comfortable and assured when having a difficult conversation and be certain to deliver a message while insuring the other person is respected and appreciated
- Provides real life examples and the chance to practice and develop what you have learned
Course media
Description
This course is designed to help you improve your communication skills and become completely relaxed and comfortable when engaging in difficult conversations. You will learn a simple and effective seven step process that you can use when approaching a difficult conversation. It also provides real life examples and the chance to practice and develop what you have learned.
Greg Henriques, the teacher of this course is a beacon for personal growth. He has founded and runs weGrow, a website dedicated to well being and personal improvement. He has also completed 2 Ironman triathlons, 7 marathons and is certified in NLP. His passion and dedication to contributing to mental well-being and expertise contributes to the effectiveness of this course
The course is tailored for anyone who wants to significantly improve communication skills. You will learn a clear structure designed specifically for delivering a difficult conversation. If you want to feel comfortable and assured when having a difficult conversation and be certain to deliver a message while insuring the other person is respected and appreciated than this course is for you.
Who is this course for?
This course is ideal for anyone who wants to significantly improve their communication skills
Requirements
This course has no prerequisites
Career path
Understand how to deal with difficult conversations in the workplace and in your social life.
Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.
What are CPD hours/points?
CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.
What is a ‘regulated qualification’?
A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.
What is an ‘endorsed’ course?
An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
