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HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM
Training Edge

5 in 1 Bundle | Free 5 PDF Certificate Included | Total 46 Modules | 14 Days Money Back Guarantee | CPD Certified

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
10.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 5 Certificates - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate - (Verified) - £5
Assessment details
  • MCQ Based Online EXAM (included in price)
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM

Key Features:

  • Latest Content Update

  • CPD Accreditation

  • 14-Day Money-Back Guarantee

  • 05-Course Bundle

  • Free MCQ Exam with Unlimited Retakes

  • Instant Online Access & Progress Tracking

Get instant access to this comprehensive HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM bundle and elevate your career with in-demand skills. Whether you're starting a new role, aiming for promotion, or upskilling in HR and customer service, this bundle provides the foundation and specialisation you need—all in one place.

Instead of purchasing courses separately, this all-in-one bundle gives you five interconnected courses that complement each other—saving both time and money. Designed for aspiring HR professionals, recruiters, customer service agents, and CRM specialists, this bundle is tailored to your learning needs.

Courses Included:Course 01: HR: Human Resources Management
  • An Overview of HR Management

  • Recruitment and Selection

  • Training and Development

  • Performance Management and Appraisal

  • Motivating and Rewarding Employees

  • Talent Management

  • Absence Management and Attendance

  • Succession Planning

  • Change Management

  • Diversity and Inclusion

  • Payroll Management

Course 02: Recruitment Consultant
  • An Overview of the Recruitment Industry

  • The Recruitment Cycle

  • Candidate Management and Interview Process

  • Client Acquisition

  • Client Strategy

  • Candidate Attraction

  • Developing a Business Strategy

  • Running a Recruiting Service Successfully

Course 03: Customer Service
  • Overview of Customer Service

  • Understanding Your Customers

  • The Customer-Focused Organisation

  • Creating a Customer Service Strategy

  • Training & Development

  • Building Customer Relationships

  • Communication in Customer Service

  • Handling Complaints

Course 04: Customer Relationship Management (CRM)
  • Overview of CRM

  • CRM Software Fundamentals

  • Traditional vs Social CRM

  • Customer Lifecycle Management

  • The Sales Funnel

  • Measuring CRM Effectiveness

  • Customer Engagement Strategies

  • Improving Customer Engagement

Course 05: Tax Accounting
  • UK Tax System and Administration

  • National Insurance

  • Self-Assessment Tax Returns

  • Fundamentals of Income Tax

  • Advanced Income Tax

  • PAYE, Payroll and Wages

  • Value Added Tax

  • Corporation Tax

  • Capital Gains Tax

  • Inheritance Tax

  • Double Entry Accounting

Certificates

5 Certificates

Digital certificate - Included

Note: Since you will get 1 auto-generated certificate from reed, you need to order certificate (for free) as soon as you complete the course to obtain the certificates of other courses.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate - (Verified)

Digital certificate - £5

CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $5 to get a CPD Accredited Certificate (Verified) PDF format of this certificate.

Assessment details

MCQ Based Online EXAM

Included in course price

  • FREE MCQ exams with unlimited retakes
  • Instant Results & Certificate

Curriculum

47
sections
48
lectures
10h 17m
total

Course media

Description

HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM

We are committed to delivering high-quality, accessible learning at an affordable price. This HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM bundle reflects that commitment, combining five carefully curated courses developed by industry experts to provide you with a premium learning experience.

With updated content aligned to current industry standards, this bundle is ideal for professionals looking to enter or advance in HR, recruitment, or customer service. Whether you're reskilling or upskilling, this comprehensive learning path is designed to support your personal and professional development.

Buying for Your Team?

You can purchase this bundle for colleagues or team members by simply adding the HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM course to your basket. Enter each student's details and an optional message during checkout.

Refund Policy

This course bundle is protected by a 14-day money-back guarantee. If you're not completely satisfied, you can request a refund directly through your dashboard—no questions asked

Who is this course for?

  • Individuals pursuing a career in HR, recruitment, or customer service

  • Professionals looking to upskill or switch roles in a corporate setting

  • Business owners or managers aiming to improve team management and client handling

  • Job seekers seeking a CPD-accredited credential to enhance employability

Requirements

  • No prior experience required

  • A good understanding of English

  • Internet access and a device to study online

  • Willingness to learn and apply HR, CRM, and recruitment concepts

Career path

  • HR Administrator: £22,000 – £30,000

  • Recruitment Consultant: £25,000 – £35,000

  • Customer Service Manager: £28,000 – £40,000

  • CRM Executive: £30,000 – £45,000

  • HR Manager: £40,000 – £60,000+

This bundle prepares you for versatile roles across HR, recruitment, and client relations.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.